Assistant Store Manager (Retail)

Assistant Store Manager

Reports To: Store Manager

Supervises: Key Holders and Sales Associates

Status: Full-Time

Responsibilities:

Leadership

• Motivate the team by communicating the Alumni Hall vision

• Show a strong passion for the Alumni Hall brand and help set the standard for running the daily business

• Participate in productive monthly staff meetings

People Development

• Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience

• Coach team members in their job responsibilities to increase confidence and productivity

• Ensure that all team members adhere to all employment policies

• Recognize performance issues and assist the Store Manager in the development of action plans

• Assist the Store Manager in the performance review process

• Create a fun and exciting atmosphere for customers to shop in and for employees to work in

Visual Merchandising

• Manage the efficient process of merchandise receipt, processing, merchandise placement, replenishment, and markdowns

• Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms

Performance

• Be able to open and close the store, handle deposits, and follow daily operations and expectations

• Ensure that all E-commerce orders are filled and processed per company standards quickly and efficiently

• Strive to achieve daily, monthly, and annual sales goals

• Strive to achieve shrink goals

• Maintain operational standards to secure the store's assets

• Assist the Store Manager in achieving UPT, ADS, and E-Mail Capture goals

• Assist the Store Manager in proper scheduling practices

Qualifications:

• Minimum high school degree or equivalent

• Minimum 1 year retail management experience

• Ability to lead a team, delegate, and follow-up

• Ability to train and develop employees

• Ability to work well within a team

• Ability to work in a fast-paced environment

• Ability to work a schedule based upon the business needs – including holidays, nights, and weekends.

• Strong verbal and communication skills

Disclaimer: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.