Dispatcher

Service Department Dispatcher

Join our team as a Dispatcher and help keep our Service Department running. You'll coordinate workflow between Service Advisors and Technicians, ensuring that you complete repairs, on time, and with exceptional customer service.

You will report to the Service Manager.

This is an on-site position located in Yorkville, NY.

Responsibilities

• Dispatch and schedule repair orders
• Able to collaborate with technicians, advisors, and management
• Assign work based on technician skill level and availability
• Monitor shop workflow and prioritize repairs
• Open and close repair orders
• Coordinate parts availability with the Parts Department
• Manage comeback repairs and warranty documentation
• Maintain dispatch logs and vehicle status records
• Support quality control and timely repair completion
• Other responsibilities as assigned

Qualifications

• 3+ years experience as an automotive Dispatcher, Service Advisor, or Technician preferable
• CDK experience is a plus
• You will communicate with customers and co-workers
• You will work in a fast-paced environment
• Team-oriented and detail-focused

Compensation & Benefits

$20 to $24 per hour (based on experience)

We offer:

• Medical, Dental & Vision Insurance
• Paid Time Off & Holidays
• 401(k) with Employee Stock Purchase Plan
• Life Insurance & Disability Coverage
• Career Development Opportunities
• Vehicle Purchase Discounts
• Wellness Programs

Requirements

• High school diploma or equivalent
• Must be 18 years or older

If you're ready to grow your career with a team that supports you, apply today!

Equal Opportunity Employer

Yorkville CDJR is committed to creating a diverse and inclusive workplace. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Qualified applicants with criminal histories will be considered in accordance with applicable laws.