Specialist, Proactive Network Maintenance

Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the U.S. market. As the eighth‑largest cable operator, Breezeline reaches more than 1.7 million homes and businesses in 13 states. Job Type: Regular Location: Miramar, FL Proactive Network Maintenance Specialist The Proactive Network Maintenance Specialist will oversee and implement proactive maintenance programs for the telecommunications network infrastructure, ensuring optimal performance, reducing downtime, and extending the lifecycle of critical assets. Key Responsibilities Design and oversee preventative maintenance programs to address potential vulnerabilities in the network infrastructure. Work closely with engineering and operations teams to identify recurring issues and develop long‑term solutions. Work closely with HFC standards and design teams to ensure successful network evolution paths. Collaborate with Network Engineering & Operations (NEO) teams to create processes and procedures for identifying and prioritizing key network upgrade locations. Recommend improvements to network architecture and design based on preventative maintenance findings. Analyze network performance data to identify patterns of degradation or failure. Utilize predictive analytics to forecast potential network failures and intervene before they impact service. Monitor KPIs related to network uptime, performance, and maintenance efficiency. Work with third‑party vendors and service providers to ensure all maintenance activities are completed in a timely and cost‑effective manner. Collaborate with internal stakeholders, such as engineering, IT, and customer service teams, to ensure seamless communication and coordination of maintenance activities. Establish and enforce network maintenance protocols and procedures that comply with industry standards and regulatory requirements. Identify risks associated with network components and develop plans to mitigate those risks. Ensure documentation of all preventative maintenance activities and maintain accurate records of network assets. Conduct regular assessments of the network to improve efficiency, reduce operational costs, and improve uptime. Stay updated on the latest trends in network maintenance and technologies, and implement best practices. Desired Skills and Experience Minimum of 5 years technical operations experience (HFC) within CATV, with a focus on progressive leadership and technical skills development. Minimum of 5 years experience as an HFC Network technician or in HFC design. Minimum of 2 years project management experience for large‑scale technology deployments. Advanced knowledge of HFC topology, troubleshooting, and metrics including MER, BER, and other customer‑impacting parameters. Passive Optical Network experience (RFOG, GPON, XGS, etc.) with OSP topology and ability to identify metrics of success. Strong written and oral communication skills; ability to communicate with employees, customers, suppliers, in person, on the phone, and by written communication in a clear, straightforward, and professional manner. Extensive knowledge of MS Office products such as Word, Excel, PowerPoint, etc. Working knowledge of Google platforms such as Google Docs and Google Sheets. Working knowledge of Big Query and data analytics preferred. Experience with AI platforms for application creation and coding preferred. Ability to work remotely through video‑conference platforms such as Google Meets. 50% travel between Breezeline and Cogeco systems. Experience in CSG Work Force Express deployment and usage. Bilingual (English/French) proficiency desirable in some locations but not required. Available Benefits Competitive salary Medical coverage (including prescription and vision plans) Dental coverage Life Insurance (1 × salary at no cost to employee) Long and short‑term disability insurance (no cost to employee) Voluntary employee, spousal, and child life insurance Company‑recognized holidays with additional floating holidays Paid Time Off (PTO) programs Comprehensive Flex Work Policy 401(k) plan eligibility (company match 50 % up to 5 % of eligible contributions) Participation in the Employee Bonus Plan Participation in the Cogeco Stock Purchase Plan Complimentary and discounted broadband services (for those in our service area) Tuition Reimbursement Headspace Membership Opportunities for LinkedIn Learning subscriptions for select colleagues Salary range for Virginia: $77,800–$97,300 Salary range for Maryland: $77,800–$97,300 If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at View email address on click.appcast.io. #J-18808-Ljbffr