Customer Experience Transformation Lead AI-Driven Change
Socotra
Socotra, Inc. is looking for a Lead, Customer Experience Transformation to drive strategic priorities and improve customer satisfaction. You will own the transformation of customer experiences by developing business cases, identifying opportunities, and leading cross-functional teams. The ideal candidate will have substantial experience in customer experience transformation within a SaaS context and a strong analytical mindset. Join a company focused on leveraging AI to maximize customer value and drive business growth. #J-18808-Ljbffr
- Publicis Groupe is seeking an HR Transformation Lead in New York, NY to oversee AI product implementations and optimize... ...processes for improved employee experience. With 15+ years in HR transformation and a focus on technology-driven change, you'll partner with business...SuggestedFlexible hours
$140k - $160k
...Description About BOI AI is rapidly reshaping... ...innovate, acquire customers, personalize experiences, and scale... ...scale. BOI is an AI Transformation Studio that helps ambitious... ...AI Transformation Lead, you will lead strategy... ...AI or data-driven programs in enterprise...Suggested$152.29k - $250.2k
...Senior AI Transformation Lead Guardian Life is seeking a Senior AI Transformation Lead to drive... ..., improve efficiency, and enhance customer experience. Unlike traditional product roles... ...without direct authority Lead change management and ensure organizational...SuggestedWork experience placement- ...A global information services company seeks a Change Management Lead to drive AI adoption and enterprise transformation across the organization. This role involves partnering... ...changes. The ideal candidate will have experience in organizational change management and a...SuggestedFlexible hours
$67.5k - $127.51k
...Capgemini in the United States is seeking a Program & Change Acceleration Consultant to lead AI-driven organizational transformation initiatives. This role involves developing change strategies, engaging stakeholders, and tracking adoption metrics. Ideal candidates have...Suggested- Parloa GmbH in New York is seeking a Sr Strategic Engagement Manager to lead critical enterprise engagements and drive AI-driven customer experience transformations. You will be at the forefront of shaping how organizations adopt agentic AI, ensuring measurable business...
- duvo.ai in New York is seeking a Customer Transformation Consultant to lead strategic changes in AI deployments for retail clients. You will drive results by connecting business... ...of FMCG/retail operations and extensive experience in consulting at top-tier firms. The...
- ...A leading enterprise software company is seeking a Senior Principal, AI Transformation Lead, to lead AI-driven transformation initiatives. This individual will partner with various business functions to redesign processes and measure the value of AI use cases. The role...Remote work
- ...is looking for a Business Operations Transformation & AI Principal to drive automation strategies... ...with various teams to implement AI-driven solutions. The ideal candidate will possess... ...skills, and over 3 years of experience in automation and AI technologies. Benefits...Remote workFlexible hours
- ...Publishing in Hoboken, NJ is seeking a Change Manager to lead transformation programs. The ideal candidate will... ...ten years of change management experience and a proven track record of achieving... ...Excellent communication and a comfort with AI tools are essential. Join us in...
- A leading consultancy firm is seeking a Marketing Manager to lead customer transformation programs in New York City. This role involves shaping... ...diverse talent in an AI-driven environment. The ideal candidate... ...must have over 7 years of experience in marketing or consulting...
- ...Pfizer is seeking a Manager for Change Management & Adoption to lead AI product initiatives, focusing on training, adoption efforts, and stakeholder... ...candidate will possess a bachelor's degree and relevant experience in change management, with strong communication skills...
- ...Mayer Brown LLP is seeking a Senior Manager: AI Transformation in New York to lead the execution of AI strategies. This key role focuses on driving... ...innovation. The ideal candidate will have significant experience in technology transformation within a law firm and strong...
- ...Title: AI Transformation Lead Location: Remote / Travel to portfolio companies... ...scientists, product leads, change management leads.... ...the portfolio. Required Experience & Skills ~8+ years in roles... ...Be at the forefront of AI-driven business transformation in...Permanent employmentRemote work
- ...New York. This role involves transforming logistics operations, optimizing... ...using data, and leveraging AI for decision intelligence.... ...candidate has 3–6 years of relevant experience, strong logistics network... ...management skills. You will lead consulting workstreams aimed...
- ...Senior Level professional to lead enterprise transformation initiatives for retail and... ...driving operational change, building executive business... ...-tier consulting firm and experience in retail or FMCG. The position... ...in a dynamic AI-driven environment. #J-18808-Ljbffr...Remote work
$168k - $180k
...consulting boutique in New York seeks a Managing Consultant - AI Powered Change Management. This role demands ownership of project builds, sales, and client interactions, requiring 7–10 years of experience and a strong understanding of AI in life sciences. The position...- ...GoMining is looking for an AI Transformation Lead who will drive the... ..., and drive real change across the organization... ...and more technology-driven. About the Role As an... ...solutions for HR, marketing, customer support, analytics,... ...4+ years of experience in one of the following...Remote workFlexible hours
$140k - $180k
Return to jobs list AI Enablement Lead Job type: Full... .... We’re here to change that paradigm.... ...services to our customers — and we believe... ...re hiring an AI Transformation Lead to sit on... ...6-10+ years of experience spanning some combination... ...deeply mission-driven, with an abiding...Full timeContract workWork at officeVisa sponsorshipWork visaFlexible hoursDay shift$212k - $318k
Stripe is hiring a Global AML Lead to own and evolve their... ...role involves leading teams, transforming AML operations, and partnering... ...possess at least 15 years of experience in financial crimes, AML, risk... ...compliance, and demonstrate strong AI acumen. The position allows...Remote work$180.22k - $299.64k
Publicisgroupe is seeking an HR Transformation Lead based in New York, NY. This pivotal role requires... ..., particularly in areas involving AI and technology. You will partner closely... ...tools and processes to enhance employee experience. The position offers a salary range of...- ...We’re here to change that paradigm.... ...and transparent AI, we deliver deeper... ...Internal AI Lead, you will sit within... ...is your customer!). You will be... ...’s internal AI transformation: identifying where... ..., demonstrated experience using AI to build... ...work. Mission-Driven and Comfortable...Visa sponsorshipWork visaFlexible hoursShift work
- Salesforce is seeking a Lead, Tech Transformation to enhance its global Innovation Center's technology... .... This role focuses on integrating AI capabilities within operations,... ...IT and product teams, and enhancing customer experiences through innovative AI solutions. The...
- ...Managing Consultant for its Digital Core Transformation team in New York. This role supports... ...The ideal candidate will have substantial experience in transformation consulting, along with... ...strong skills in stakeholder management and AI literacy. #J-18808-Ljbffr Capgemini
$260k - $350k
Harvey AI is seeking a Practice Lead to spearhead AI transformation for top law firms in New York. This role requires extensive legal knowledge and experience, as well as the ability to devise actionable strategies that align with firm goals. The ideal candidate will partner...- Publicis Groupe Holdings B.V is seeking an HR Transformation Lead in New York to manage the integration of AI products and technologies, ensuring a positive employee experience during transformation. The ideal candidate will have at least 15 years of relevant experience...Flexible hours
- ...consulting firm is seeking a SME - Fraud Analytics to lead short-cycle diagnostic and transformation initiatives. You will work with global banking and... ...solutions. The ideal candidate will have over 5 years of experience in fraud analytics or risk management, strong client...
$95.17k - $156.36k
Guardian Life seeks an Organizational Readiness & Change Management Lead to implement strategies for organizational transformation. This senior role demands expertise in... ...changes. The ideal candidate has 7-10 years of experience, particularly in an insurance context. Key...$205.3k - $259.6k
...Department Delivery & customer success... ...complexity, location, experience, knowledge, and... ...purpose-driven culture, career... ...where the world’s leading enterprises orchestrate AI‑powered work.... ...enterprise‑wide transformation. With WRITER’s... ...the architect of change, moving beyond...Full timeWork at officeLocal areaFlexible hoursShift work- ...Zscaler is seeking a Campaign Operations Manager to lead the AI-driven transformation in EMEA Marketing. This role focuses on embedding AI and automation... ...campaign processes, optimizing workflows, and driving change. Ideal candidates will have 5+ years in Marketing...
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