Residence Inn Richmond Airport- Bartender

Bartender Position

Job Location: Sandston, VA

Job Title: Bartender

Organizational Structure: Food and Beverage

Reports To: Bar Manager

Supervision: None

Pay Structure: Hourly, Paid Bi-weekly

Position Overview:

Bartenders work directly with customers by mixing and serving drink orders. Their responsibilities include verifying age requirements, knowing alcohol pairing and tastes, knowing how to make traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies.

Essential Job Functions:

Sets up a bar with supplies (fruit, garnishes, cocktail napkins, glassware, etc.) and product prior to opening to ensure a smooth flow of service.

Ensures the correct display of products to enhance sales and showcase selection.

Receives and prepares drink orders from guests and servers using standard pours and recipes; ensures accuracy of order.

Rings drink orders into register, collects money and makes correct change

Provide immediate attention to all guests upon seating, is a good listener and takes genuine interest in enhancing guest relations

Closes down bar, making sure inventory is locked and secure, bar cleaned and sanitized and supplies put away

Assists servers with serving food and beverages when necessary

Wear a big smile and make guests feel welcomed and happy

Informs guests of daily specials and chef's specialties

Takes guests orders accurately and timely

Places order with kitchen; informs cooks about special cooking instructions

Serves beverages and meals according to standard operating procedure

Performs quality check to ensure guest satisfaction

Removes soiled places and glass ware according to standard operating procedure

Suggests and serves dessert, coffee and after dinner drinks

Verifies accuracy for prices, tips and other charges on all checks

Handles cash and credit card charges according to standard operating procedure

Clear and reset tables when the guests have left the restaurant.

Keeps table, dining room and bus station areas clean at all times

Advises supervisor of any complaints as soon as they occur

Performs clean-up and closing duties as assigned by manager

Attends pre-shift line-up as requested by the Supervisor or Service Director

Reviews and turns in Z report with correct cash drop and credit card slips

Performs any task asked by supervisor which is job or guest related

Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.

All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests' expectations.

Legislation & Company Policy

Gain TIP certification within 3 months of acquiring the job. Check identification of guests to ensure guests are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.

Use judgment and reasoning to cope with difficult situations, such as preventing a guest from alcohol intoxication, dealing appropriately with an underage guest. "Carding a minor and delivering a glass of water rather than refusing service or confronting the guest"

If a guest is consuming alcoholic beverages, observe guests behavior, count the number of drinks served and if the server feels they should not drive, offer a taxi. Do not hesitate to ask a manager to intervene.

Understand and actively support all company policies relevant to your role.

Top Requirements:

Team Up: Be Golden, Collaborate and Help Others Succeed.

Own It: Be a role model, Embrace Responsibility and Keep Learning.

Passionately Serve: Be Positive, Care Deeply and Create Memories.

Qualifications:

High school diploma, GED certification or equivalent experience preferred.

Must have basic Reading, Writing, and Math skills.

Must have reliable transportation to and from work.

Customer Service Skills required.

Prioritization and time management skills required.

Must have a strong attention to detail

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Why Should You Work for Shamin Hotels?

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

About Us:

In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states.

Do you know someone who might be interested in working at Shamin Hotels? Receive cash rewards for your referral! See your general manager for details!

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.