INSURANCE VERIFICATION SPECIALIST

Insurance Verifier

Location: Ocala, FL (Onsite) Company: Radiology Associates of Ocala

Radiology Associates is the leading provider of patient care and medical imaging in East Central Florida. We offer high-quality imaging services using state-of-the-art technology in a comfortable, caring, and professional environment. Our team is committed to delivering an exceptional patient experience and maintaining a supportive, purpose-driven workplace culture.

We are proud to be recognized as a Breast Imaging Center of Excellence by the American College of Radiology.

When you join our team, you become part of an elite group of professionals dedicated to delivering the highest level of patient care. We value employee recognition, career advancement, diversity, and a collaborative work environment. We're looking for motivated individuals who are ready to grow with us.

Position Summary

As an Insurance Verifier, you will play a critical role in ensuring insurance pre-authorizations are in place for imaging exams prior to patient appointments. This position requires direct communication with referring providers and insurance companies and involves starting the authorization process when needed.

Key Responsibilities

• Verify that insurance pre-authorizations are in place and valid before the scheduled procedure
• Request missing or corrected authorizations from referring providers as necessary
• Initiate authorization process when required
• Deliver excellent customer service to patients, providers, and internal teams
• Communicate effectively and professionally via phone and email
• Work independently in a fast-paced, high-volume environment
• Perform additional duties as assigned

Requirements

Education:

• High school diploma or equivalent

Experience:

• Minimum of 1 year of experience in medical insurance verification

Knowledge & Skills:

• Strong understanding of insurance plans and pre-authorization requirements
• Familiarity with radiology imaging modalities and medical terminology
• Proficiency in MS Office (Word, Excel, Outlook)
• Excellent phone etiquette and multitasking skills
• Strong time management and problem-solving abilities
• Reliable and highly organized

Abilities:

• Effectively explain insurance procedures to patients
• Communicate clearly, both verbally and in writing
• Collaborate effectively with team members, patients, and providers
• Maintain a high level of attention to detail under pressure

This Job Is Ideal for Someone Who Is

• Dependable and punctual
• Detail-oriented with a focus on accuracy
• Calm and focused under pressure
• Committed to delivering high-quality customer service

Employee Benefits

• Paid Time Off
• Paid Holidays
• Affordable Medical, Dental, and Vision Plans
• Paid Life and AD&D Insurance
• Employee Assistance Program (EAP)
• Employee Recognition Program
• Corporate Discounts
• 401K Program
• Employee Referral Bonus Program

Additional Information

Radiology Associates is an Equal Opportunity Employer and complies with all federal, state, and local anti-discrimination laws and regulations.

We maintain a Drug-Free & Tobacco-Free Workplace.

This organization participates in E-Verify to confirm employment eligibility in the United States.