Hotel Front Desk Agent

Hotel Front Desk Clerk

Check guests in and out of hotel as needed in an efficient manner with needs of the guests servicing the primary consideration. Responsibilities include registering all guests in and out of the hotel, ensuring that all proper credit and pertinent information is obtained, issuing safety deposit boxes, preparing daily cash reports, balancing payments and disbursements, assisting reservations by accepting and confirming reservations, performing duties as cashier, petty cash, and other cash transactions according to front office procedures, operating bank, and assuring the safety and security of guests and team members. Other duties as assigned.

Qualifications include a high school diploma or GED equivalent, trade school or vocational/technical training in hotel and motel management, one year experience in a high-volume hotel as a desk clerk or reservationist, ability to work flexible schedules, including nights, weekends and holidays, ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience, commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals, must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor, excellent interpersonal, organizational and communication skills, and display strong work ethic and teamwork.

What we offer you: Multiple benefit plans to suit your needs, Paid Time Off, 401K, opportunities for advancement, positive and respectful work environment where diversity is valued, generous employee discounts on dining, retail, amusements, and hotels, community volunteer opportunities.