Senior Business Development & Operations Manager - Poultry Wastewater Solutions

JOB TITLE: Senior Business Development & Operations Manager – Poultry Wastewater Solutions

DEPARTMENT: Cesco Solutions, a Tidal Vision Company

REPORTS TO: Business Operations Manager, East Region

STATUS: Full time, exempt

LOCATION: Located in Arkansas

SALARY RANGE: $120,000- $140,000/yr based on interview outcome and overall qualification (Additional Compensation: commission program based on percentage gross margin)

BENEFITS: Medical, dental, and vision insurance, optional FSA/HSA, 401k with 6% employer match, life and AD&D insurance, Employee Assistance Program, short & long term disability, tuition reimbursement, 21.67 days of paid time off + 10 holidays

Tidal Vision:

We believe that sustainability should not require customers to compromise on price, convenience, or performance. Our mission is to create positive and systemic environmental impact by making our biopolymer solutions cost competitive, more convenient, and better performing than the synthetic chemicals we displace. We value innovation and take pride in challenging the status-quo; we choose to view obstacles as opportunities. We value new ideas and encourage the team to apply creativity and invent new solutions to meet challenging demands. We value open, direct communication and foster a collaborative working environment through our unique approach to work culture. We value our employees and demonstrate that through our compensation and benefits programs and opportunities for growth and development.

About Cesco Solutions:Cesco Solutions is the leader in creating client value in liquid/solids industrial water and process applications. Specializing in industries such as food & beverage, paper process and high-organics wastewater overall, we focus on eliminating waste/sludge through reduction and upcycling, at the same time, reducing contamination of downstream biological systems so they run more effectively and efficiently.

As part of Tidal Vision, Cesco leverages chitosan-based chemistry as a sustainable resource recovery approach, to traditional synthetic and metal-based chemistry, to improve paper strength, waste clarification, reduce sludge, and enhance treatment efficiency. By combining advanced chemistry, application expertise, and operational support, Cesco helps facilities optimize wastewater performance, lower chemical consumption, and maintain regulatory compliance while advancing more sustainable treatment practices.

About Tidal Vision’s Unique Work Culture:

Tidal Vision strives to build and invest in the highest performing and most innovative team. We put our people and customers above process, avoid company-wide rules as much as possible, and have the courage to take unusual approaches to advance our mission. With this approach, we believe we can create a more flexible, fun, stimulating, creative, collaborative, and innovative organization.

Our commitment to developing, practicing and promoting direct and open communication, responsibility and freedom, and leading with and seeking context is a responsibility for every role at Tidal Vision.

Job Summary:

This is an exceptional opportunity to join a growing organization at the forefront of industrial wastewater treatment, chemical solutions and resource upcycling. We are seeking a highly motivated, results-driven Senior Business Development & Operations Manager with a strong background in chemical sales, mechanical and biological wastewater treatment, and operational leadership, specifically within the poultry processing and food manufacturing industries.

The ideal candidate will bring demonstrated experience developing strategic customer relationships, driving revenue growth, and overseeing wastewater treatment solutions in complex industrial environments. A strong understanding of poultry processing wastewater applications, treatment programs, chemical optimization, regulatory considerations, and operational efficiencies is highly desirable.

This individual will play a key leadership role in expanding the organization's presence within the poultry industry by identifying new business opportunities, strengthening existing partnerships, and delivering customized wastewater treatment solutions that improve plant performance, operational efficiency, and customer profitability.

Working collaboratively with internal leadership, technical teams, and field personnel, the successful candidate will provide strategic direction, support operational execution, and ensure the highest levels of customer satisfaction and service delivery.

The position requires a proactive, customer-focused leader who can balance business development objectives with operational accountability. Extensive travel will be required to engage with current and prospective customers, conduct facility visits, develop strategic partnerships, and support business growth across the marketplace.

Essential Job Functions (Sales & Service):

• Generate and execute sales plans with new and existing customers to achieve growth targets.

• Work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation strategies to drive sales growth.

• Develop strong relationships with key stakeholders, including plant and facility executives, to foster long-term partnerships.

• Provide on-site and virtual technical support to customers by identifying and resolving challenges and escalating issues as needed.

• Support clients with repairs and maintenance to uphold our chemistry / equipment programs.

• Engage in problem-solving by conducting system analyses, interpreting data, and providing written recommendations to ensure optimal customer operations.

• Ensure customer satisfaction by providing comprehensive training on Cesco products, verifying proper application equipment functionality, and troubleshooting operational issues.

• Actively promote and support Cesco innovations and technology within assigned accounts to strengthen long-term business relationships.

• Must be willing to travel as needed (30%-50%) throughout the region.

• Clean driving record and valid drivers license.

Basic Qualifications:

• 5+ years in the wastewater treatment industry, with a primary focus on meat packaging & processing facilities.

• Must have technical knowledge of wastewater treatment plants, including a variety of experience in food (packaging and processing) and beverage, mining, oil and gas, or related.

• Must sit in Wisconsin and willing to travel regionally.

Preferred Qualifications:

• 5-10 years experience selling chemical solutions..

• Expert level knowledge of Microsoft Office Suite.

• Bachelor's degree in chemistry, biology or related field.

Working Conditions and Physical Requirements:

• Travel required: 30-50%.

• While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools, or controls and reach with hands and arms.

• The employee is frequently required to stand, talk, hear, walk, etc., and sometimes needs to lift and/or move various weighed objects.

Licensing & Special Requirements

• Incumbent is subject to a background check.

• Local State Driver’s license and proof of insurance required by the time of hire.

Tidal Vision provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload. Furthermore, they do not establish a contract for employment and are to change at the discretion of the employer.