Epic Beaker Analyst III

Job Description

Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program
• Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 MyDay off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education Career advancement opportunities and so much more!

The Epic Beaker Analyst III provides enterprise-level leadership for the design, build, and sustainment of Epic Beaker solutions across multiple laboratories and regions. This role defines configuration standards, validation strategies, and integration frameworks that align laboratory, operational, and financial workflows into a unified, high-performing platform.

The Beaker Analyst III collaborates with enterprise architecture, clinical operations, and revenue management teams to optimize the order-to-cash lifecycle, ensuring solutions deliver accurate results, compliant billing, and seamless data exchange. This position provides input on technical and strategic governance, change management, and innovation in laboratory configuration workflows.

Responsibilities

• Direct enterprise-scale Beaker design, integration, and optimization projects.
• Define governance, templates, and configuration best practices for CP and AP.
• Partner with Finance, Revenue Cycle, and Laboratory Operations leadership to align build with financial accuracy and reimbursement goals.
• Oversee validation strategy, regression frameworks, and release planning.
• Provide architectural guidance on interoperability (HL7/FHIR, middleware, automation).
• Lead issue-resolution and root-cause analysis for enterprise incidents.
• Coach analysts and contribute to workforce capability development.

Qualifications

Required Work Experience:

• 7 + years Epic Beaker experience; at least 2 enterprise implementations or consolidations.
• Dual certification in Beaker CP and AP.
• Demonstrated success leading cross-functional programs improving clinical, financial, and operational KPIs.
• Expertise in interface design, instrument connectivity, and downstream billing logic.

Preferred Work Experience:

• Experience with enterprise data analytics, automation robotics, or AI-driven quality monitoring.
• Strong vendor-management and stakeholder-engagement experience.

Physical and Mental Requirements:

• Work requires handling light and simple weight material and equipment. Visual activity requires the ability to tolerate prolonged periods of close computer screens. Work requires speed, accuracy and adeptness to operate in system application. Fast-paced work environment. After hours, weekend and holiday work will occasionally be required as determined by the Application Mgr to support software/hardware patches, upgrades, downtimes and potential disasters.

Required:

• Bachelor's degree in computer science, medical technology or related field or equivalent work experience
• Beaker CP and AP certification
• Project management or process improvement certification
• 25% Travel Required - About once a month
• English Required

Preferred:

• Epic Bridges, Orders, Resolute certifications strongly preferred

Education

• Bachelor's Degree Bachelor's degree in computer science, medical technology or related field or equivalent work experience (Required)

Languages

• English (Required)

Work Requirements

• Travel Required

About the Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.