Information Technology Technician

Responsibilities Responsible for delivering the Onsite IT support & services to all users of the individual Site and executing on all assigned IT activities. Strong knowledge of IT equipment and inventory management practices. Proficiency in managing and monitoring asset life cycles. As part of the Local Onsite IT support team, ensure the day‑to‑day IT operations availability at the site. Good technical knowledge in Microsoft, Windows 10, 0365 environments, hardware, infrastructure and IOS devices. Experience working in an International environment is an asset. Position’s key accountabilities Perform the On‑Site IT services and support. Perform the local IT infrastructure support. Collaborate and engage with LoB on GITO IT related matters. Provide user training and on‑boarding. Manage IT equipment resources including meeting rooms and AV equipment. Assist and collaborate in IT project implementation as assigned by Lead or IT Operations manager. Multiple visits to remote/dispatched sites when applicable. Work Agile with Kanban for all assigned planned tasks and participation in stand‑ups. Ensure and work in compliance with Novo Nordisk principles, relevant SOPs & legal laws. Responsible for the Genius bar or Drop‑in/Walk‑in support. Education requirements Degree in IT preferred or 3+ years of relevant experience. Fluent in oral and writing in English. Experience with ITSM tools like ServiceNow preferred. Seniority level Entry level Employment type Contract Job function Information Technology Industries: IT Services and IT Consulting #J-18808-Ljbffr