Applications Engineer - Centrifugal Pumps

Job Description

Job Description

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

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Summary:
The Applications Engineer will design, select, and configure pumps and fluid systems, support applications engineering with equipment sizing, pricing, and quoting, provide technical support to sales, service, and customers, manage project bids, orders, and timelines, coordinate with factory for documentation and equipment start-up, maintain and update quotation logs.

Responsibilities of the Applications Engineer include, but are not limited to:

•Provide customer service, sales, & technical support to sales force & customers

•Promote & encourage "Profit Management" to ensure a profitable future for the company

•Understand & implement policy to achieve both customer & company goals

•Work closely with sales, fabrication & vendors to facilitate the sales effort & meet customer requirements

•Quoting prices, filling orders to customer specifications and processing sales data via computer

•Processing customer phone orders

•Checking availability of stock and shipping dates

•Quoting prices, filling orders to customer specifications and processing sales data via computer

•Assisting the outside sales team by preparing price quotes and sourcing products

•Evaluate customer bid requirements, specifications, & other pertinent data

•Prepare proposals using vendor software, sales catalogs & cost estimates according to technical and performance requirements

•Aid in the design & development of equipment & systems, & redesign of existing systems

•Notify inside & outside staff of new products & processes as needed

•Facilitate prompt remedy of customer technical problems, complaints & failures

•Maintain organization of order files, monitor in-house orders & assist sales & fabrication with project related questions

Qualifications of the Applications Engineer include, but are not limited to:

•1-year applicable experience preferred

•Preferred knowledge of centrifugal pumps, other fluid handling equipment & fabricated pumping systems

•Must be able to work independently to achieve targeted results

•Well-organized & self-motivated

•Excellent interpersonal and effective communication skills

•Effective negotiating skills

•Project management experience and team work skills

•Proficient in Microsoft Office

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Additional Information:

This position does not include relocation assistance. 

Physical Demand: None

Working Conditions: Office Environment, no remote.

Training/Certifications: Any related to pumps, motors, couplings, mechanical seals knowledge

Shift Time/Overtime: Not required

Travel: None

Education: Bachelor’s Degree engineering related or related experience

Location: USA:PA:Bethlehem

DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.

DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).

Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V