Quality Engineer

Job Description

Job Title : Quality Engineer

Job Function: Rebuild/Production

Reports To: Supply Chain Manager

Classification: Exempt

Date Approved/Revised: February 12, 2024

Summary

The Quality Engineer is responsible for the strategic leadership and direction for quality improvement initiatives supporting the business goals and objectives of the company. This role acts as the catalyst for instilling the quality goals, objectives and initiatives throughout the organization. Leads the Quality Team in performing product incoming, in-process, and final inspections with the goal of identifying opportunities for improvement and quality enhancements.

Essential Duties and Responsibilities

Employee must be able to perform these essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

• Supports production teams in process improvement activities related to machining, welding, grinding, cutting, assembly, in-process inspection and test, paint/detail, final inspection and test with goal of continually improving operations by increasing throughput while simultaneously reducing cost of goods sold.
• Directs, facilitates, trains and mentors cross-functional teams focusing on improving the quality/reliability of products, services and processes.
  1. Performs product and process evaluations, develops process and product quality checklist and work instructions. Balances work flow, designs product build fixtures with goal of improving quality, reducing costs, and increasing throughput
  2. Works closely with Supply Chain, Engineering, Production and Quality on process change and develop plans for improvement.
• Develops and implements Quality Goals and Objectives in support of the company’s continuous improvement and lean initiatives with goals of improving the QCDS (Quality, Cost, Delivery and Service).
  1. Develops measurements to track and communicate quality data to the organization, as well as to suppliers and customers.
  2. Provides training on Arrow Quality System Processes and monitors performance against requirements.
• Leads organizational efforts in Root Cause Analysis, Corrective Action and Preventative Actions.
  1. Investigates process non-conformities to determine root cause and develops short- and long-term solutions.
  2. Conducts regular reviews of customer quality data and develops plans for improvement; areas may include external/internal measurements, corrective actions, and implementation of improvement processes and programs.
  3. Initiates Supplier Corrective Action Reports (S.C.A.R.) and maintains records through completion.
• Establishes and leads the organization in processes and programs of an Advanced Quality System.
  1. Implements programs and concepts from SPC (Statistical Process Control) TQM, Zero Defects, Six Sigma (Green/Black Belt Training), Design for Manufacturability, Implementation of Key Characteristics, Process Control Strategies, Process Capability, Concurrent Engineering and Cost of Quality analysis.

• Lead Auditor or experience with ISO 9001:2015 and ISO 45001:2018 and the Dupont STOP safety program.

• Active participant in the Company Safety Program with goal of ensuring for a safe and suitable work environment for all employees and meeting the requirements mandated by the Occupational Safety and Health Standards.

Additional Responsibilities

• Manages special projects as assigned.
• Provides assistance to other departments, as needed.
• Leads Small Group Improvement Activity Teams.
• Evaluates opportunities for improvements and launches initiatives for improvement in accordance with Continuous Improvement Program.
• Manages and completes periodic safety inspection program.
• Assists in internal and external audits in accordance with the ISO 9001 Quality System.
• Performs all other duties as assigned.

• Complies with the requirements of the company’s ISO 9001 Quality Management System (when required).

Supervisory Responsibilities

• This position does not have supervisory responsibilities.

Physical Requirements

• Ability to stand, climb, bend and kneel on an occasional basis.
• Prolonged periods of sitting at a desk and working on a computer.
• Regular manual dexterity/coordination: hand/eye movements, motor control.

• Regular visual effort: concentrated reading of documentation or close viewing of computer displays.

• Works in factory environment with exposure to noise and machinery.
• Able to push, pull and lift up to 50 lbs. on a regular basis.
• Able to push, pull and lift up to 75 lbs. on an occasional basis.

Potential Hazards

• Employee may be exposed to hazardous substances including a variety of petroleum- based products, cleaning solvents, etc. on a regular basis.

• Employee may be exposed to sharp (cutting) tools on a regular basis.

Competencies necessary to perform this job

• Time Management - Effective time management skills to independently complete tasks with minimal disruption to company users.

• Organization – Ability to prioritize multiple tasks and maintain a smooth work flow.

• Teamwork – Ability to work closely with a variety of employees while maintaining a positive attitude.

• Problem Solving – Identify and resolve problems in a timely manner.

• Communication – Speak clearly and persuasively in positive or negative situations. Ability to ask detailed questions to comprehend requests.
• Safety and Security – Follow safety policies/plans created by the company; utilize tools and equipment in a safe and proper manner.

Required Education/Experience/Skills

• Bachelor’s Degree in Manufacturing Engineering related field or 3 to 5 years related experience in machining, fabrication and welding shop.
• Requires knowledge of Quality Systems and implementation techniques, including ISO 9001.
• Lean Manufacturing Techniques, Manufacturing Operations, Shipping, Receiving, Warehousing, Inventory Control, Packaging, and Logistics.
• Requires attention to detail.
• Ability to lead and mange several projects simultaneously.
• Thorough knowledge and understanding of applicable operating and documentation procedures and material flow.
• Skilled in the use of Microsoft Office products and other data systems to include Global Shop.
• Ability to meet deadlines; to understand and follow written and verbal instructions.
• Ability to prioritize, organize, solve problems, and complete tasks independently.
• Ability to lead, supervise and train others.
• Ability to communicate effectively and work cooperatively with subordinates, members of management, vendors, and other employees.
• Knowledge of arithmetic, algebra, geometry, statistics and their applications, including metric system.

Preferred Education/Experience/Skills

• Knowledge of Quality System requirements such as Knowledge of Lean Manufacturing Principles. ASQ (American Society for Quality) certified CQE (Certified Quality Engineer), or CQM (Certified Quality Manager). Six Sigma Green Belt.

Certifications, Licensees or Registrations Required/Preferred

• This position requires certification/License/Registration in ASQ for Quality.

UNITED STATES Employee Acknowledgement:

I understand this is not meant to be an all-inclusive job description, but does highlight the majority of expectations for this position. Management reserves the right to change this description as necessary.

I also understand that my employment with Parts ASAP (and affiliates) is an “at-will” status and may be terminated at any time with or without cause by the company or me. This job description does not constitute an employment contract nor does it guarantee employment for any length of time.

I have received this Job Description and I understand that it is my responsibility to perform these duties as requested and within compliance of company policy.

Employee Signature Date

Employee printed name