Operations Manager

Job Title: Program Manager (Validation Operations Support Coordination)

Duration: 06+ Months

Project Overview

We are a leading autonomous technology company dedicated to building safe, efficient, and accessible transportation solutions. Our Validation Operations team ensures robust resource supply and mileage fulfillment for our testing programs, driving the continuous safety and reliability of self-driving hardware and software. This role supports regional operations through coordination and execution to meet rigorous validation testing targets across various operational sites and depots.

Overall Responsibilities

The Validation Operations Support Coordinator (VOSC) plays a pivotal role in supporting validation operations through data analysis, workflow optimization, and operational coordination. Rather than manual scheduling, this role focuses heavily on analyzing operational performance data, leveraging AI tools to optimize daily workflows, and supporting depot operations. The VOSC works closely with site operations leads, supervisors, and cross-functional teams to ensure validation resources are efficiently utilized and testing targets are met.

Top 3 Daily Responsibilities

• Data Analysis & Metric Tracking: Analyze daily validation operational data, track fleet and resource fulfillment metrics, identify trends or operational bottlenecks, and generate clear performance summaries for operational leadership.
• AI-Assisted Workflow Optimization: Utilize modern AI tools to accelerate operational reporting, synthesize findings, streamline operational communications, and identify workflow efficiencies.
• Depot Support & Cross-Functional Alignment: Provide hands-on operational coordination across testing teams and depots, facilitating smooth handovers and ensuring operational readiness on-site.

Mandatory Skills & Qualifications

• Education: Associate or bachelor’s degree in business Analytics, Operations Management, Data Science, Logistics, Engineering, or a related field (or equivalent practical experience).
• Total Years Experience: 2+ years of experience in operations support, data analysis, operational coordination, or technical operations.
• Data Analysis & Processes: Strong analytical background with a proven ability to manipulate, analyze, and interpret operational data to inform decision-making. Experience building formulas, pivot tables, and reporting templates.
• AI Tool Proficiency: Demonstrated experience leveraging AI tools (e.g., LLMs, AI assistants) to draft documentation, analyze data, automate repetitive tasks, or optimize workflows.
• Travel & Depot Readiness: Willingness and ability to travel (15–30% expected travel) and comfort working directly on-site from operational vehicle depots as needed.
• Tools / Applications: Advanced proficiency with productivity suites (especially spreadsheet analysis, document editing, presentations, and calendar management).

Non-Essential / Preferred Qualifications

• Familiarity with SQL
• Experience working within autonomous vehicles (AV), robotics, automotive, or high-tech testing environments