Luxury Customer Service Representative

Luxury Customer Service Representative, responsible for providing high-quality customer care in a full-time role, managing inbound calls and emails related to product inquiries, troubleshooting, and warranty support. Key Responsibilities Deliver exceptional consumer experiences for luxury products, encouraging positive word-of-mouth promotion Provide product and technical support by troubleshooting and resolving consumer issues effectively Maintain professionalism while managing sensitive consumer situations and meet performance standards Required Qualifications High School diploma or equivalent required 2 years of experience in a contact center or fast-paced customer service environment required Proficient PC skills, particularly in Microsoft Office suite Ability to thrive in a focused work environment with high observation demands Associate's or Bachelor's degree preferred