Residential Service Coordinator

Accurate Door is hiring a Residential Service Coordinator to help turn incoming residential opportunities into booked work, smooth communication, strong customer experiences, and real revenue. This role is ideal for someone who is warm, organized, sales-capable, and comfortable using technology to keep both customers and the team moving forward. At Accurate Door , CARE means Create a Remarkable Experience , and that standard shapes how we work with customers and with each other every day. You will be the bridge between the customer and the field. That means answering phones, booking jobs, helping move door-sale opportunities along, making follow-up calls, gathering reviews, supporting maintenance plan growth, and helping create a polished experience from first contact through completion. Key Responsibilities Respond to incoming residential leads across a variety of platforms and convert into scheduled jobs Oversee and support residential door sales and estimate follow-up Help coordinate installs and customer communication Make happy calls, gather reviews, and support post-service follow-up and sales efforts Promote maintenance plan enrollment and renewals Use CRM and scheduling tools to keep work accurate and organized Help improve booking rates, response times, and customer satisfaction Qualifications Strong customer service and client-facing experience Sales confidence and comfort discussing options and money Organized, detail-oriented, and comfortable in a fast-paced service environment Strong communication skills over the phone and in person Experience with ServiceTitan is a plus Familiarity with social media platforms and GoHighLevel is a plus Reliable transportation; valid driver's license preferred Pay and Benefits Full-time, W-2 Employment Base salary of $50,000 plus bonus and commission structure Additional earnings through bonuses and commission based on booking, sales, and customer retention results. Total earnings vary by performance and are not guaranteed Weekly pay 401(k) with company match Medical, dental, and vision insurance The company covers 100% of employee health insurance premiums HSA contribution PTO Ongoing development and sales training Why Accurate Door This role matters because the customer experience often starts before a technician ever arrives. Accurate Door wants someone who can bring order, confidence, and follow-through to that process. It is a strong fit for someone who likes ownership, likes people, and wants a role with both structure and upside. Accurate Door is an equal opportunity employer. We consider applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristics. Education GED Experience Entry-Level (1 - 3 years) Job type Full Time Additional benefits 401(k) with company match bonuses and commission based on booking, sales, and customer retention results. HSA contribution Medical, dental, and vision insurance Ongoing development and sales training PTO The company covers 100% of employee health insurance premiums #J-18808-Ljbffr