IT Project Manager

Overview

Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into a multi-billion-dollar industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical expertise, and quality service.

Now is the best time to join Johnstone Supply . Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you.

Responsibilities

• Plans and directs multiple projects to meet business requirements by: facilitating requirements processes, defining project scope and goals; developing project plans, timelines, resource requirements, risk mitigation plans, and budgets; coordinating project activities, and stakeholder communications; and monitoring project status in order to escalate when needed.
• Coordinates project activities and tasks across internal and external resources, including outsourced third parties, to ensure delivery of project objectives on time and within budget.
• Manages the project budget in terms of human and capital/operating resources needed to successfully complete.
• Utilizes Johnstone's Project Management methodology approach to managing and monitoring project progress, with internally supported tools (e.g., Microsoft Project, Monday.com, Jira Software, Service Desk, Confluence).
• Manages project risks/escalation, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved. Assists with problem resolution or risk mitigation as needed.
• Ensures stakeholders (Members, Suppliers, internal staff, etc.) are provided with the most current, up-to-date information on project status and issues that affect them.
• Provides regular reporting processes to monitor project results and provide status updates to Project Sponsors, IT Portfolio Management and the E-PMO.
• Leads retrospective (lessons learned) activities post project completion, for continuous improvement opportunities.
• Assists in the improvement of business processes by demonstrating Johnstone's Lean Program approach to identify improvement areas, defining and managing process improvement projects.
• Ensures department processes are documented, communicated and consistently adhered to.
• Performs special projects as assigned by supervisor.

Qualifications

• Knowledge of IT project management methodologies and lifecycles.
• Previous experience managing software development or software implementation is required for this role.
• Previous experience managing at least one software discovery or software selection project is required for this role.
• Ability to apply project management skills: establishing objectives, timelines, and deadlines; action planning to meet deadlines; evaluating project status compared to objectives.
• Ability to apply problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.
• Ability to apply organization skills: developing and using systems for organizing and keeping track of information and prioritize multiple tasks.
• Ability to collaborate across organizational boundaries and built relationships, and ability to effectively interact with third party partners and customers is required for this role.
• Ability to communicate information across different individuals, departments, and external parties, including presenting to Leadership.

Physical Demand

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands or arms; and talk or hear. The employee is occasionally required to walk. Specific vision requirements are close and peripheral vision.


Company Values

We're also interested in hiring a great candidate that holds these values so we can further build a strong company culture:

• Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
• Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.
• One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
• Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
• Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.

Benefit Overview

At Johnstone Supply, we recognize that our employees' growth, well-being, and success drives the company's success. We offer a competitive wage, in addition to health and wellness benefits including medical, dental, vision coverage, and options for supplemental care. We provide the resources you need to take charge of your well-being, including:

• Competitive Paid Time Off (PTO)
• Safe Harbor 401(k) - 100% employer match up to 5% of base pay and immediate vesting
• Holiday pay - we recognize and pay our employees for 7.5 holidays per year
• Paid Parental Bonding Time
• Employer subsidized medical, dental, and vision plans
• Employer paid life insurance and short-term disability
• Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance
• 24/7 Access to virtual care/telehealth options
• Health Savings Account (HSA) with employer contribution; Flexible spending accounts (FSA)
• Wellbeing program with opportunity to earn reduced medical costs
• Employee Assistance Program (EAP) for you, and your family
• Tuition reimbursement
• Employee referral bonus program
• Employee service milestone recognition program

We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.

EOE & E-Verify Participating Employer.