Salesforce Administrator / Developer

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Salesforce Administrator / Developer

Location: Remote

Job Summary

STAFFXPERT LLC is seeking a Salesforce Administrator / Developer on behalf of our client in Remote. This role is responsible for supporting, administering, and enhancing a large-scale Salesforce environment. The ideal candidate will bring strong expertise in Salesforce Administration, user support, process automation, reporting, data management, and platform optimization. This position requires a proactive professional who can collaborate with stakeholders, troubleshoot complex issues, and deliver scalable Salesforce solutions in a fast-paced environment.

Key Responsibilities

• Administer, maintain, and optimize Salesforce Sales Cloud and Service Cloud environments.

• Manage user accounts, profiles, permission sets, roles, security settings, and platform governance.

• Provide end-user support, troubleshoot system issues, and resolve Salesforce-related tickets.

• Design, develop, and maintain Salesforce Flows, validation rules, reports, dashboards, and automation solutions.

• Collaborate with business stakeholders to gather requirements and implement scalable Salesforce solutions.

• Support data imports, exports, cleansing efforts, and ongoing data quality initiatives.

• Assist with Salesforce enhancements, integrations, and customizations utilizing Apex, SOQL, Lightning Experience, and APIs.

• Monitor platform performance, data integrity, and system health while following Salesforce best practices.

• Create and maintain documentation, training materials, and process guides.

• Participate in Agile project activities and support continuous improvement initiatives.

Required Qualifications

• 7+ years of hands-on Salesforce Administration experience.

• Strong experience supporting Salesforce Sales Cloud and Service Cloud.

• Proven experience managing Salesforce user support, ticket resolution, and troubleshooting activities.

• Expertise in Salesforce security, access management, governance, and platform configuration.

• Hands-on experience with Salesforce Flow, automation tools, reporting, dashboards, and data management.

• Working knowledge of Apex, SOQL, Lightning Experience, integrations, and Salesforce APIs.

• Strong communication, stakeholder management, and requirements-gathering skills.

• Ability to work effectively in a fast-paced environment with evolving business priorities.

• Experience supporting enterprise-level Salesforce environments.

Preferred Qualifications

• Salesforce Certified Administrator certification.

• Salesforce Advanced Administrator certification.

• Salesforce Platform App Builder certification.

• Salesforce Sales Cloud Consultant and/or Service Cloud Consultant certification.

• Experience working in Agile development environments.

• Experience with enterprise Salesforce implementations.

• Familiarity with middleware and integration platforms.