Field Service Technician

Field Service Technician

UFP Site Built is the leader in designing and manufacturing value-added wood and non-wood products for the construction industry. We offer a wide variety of wood structural components, aluminum decks and rails, and light gauge steel structural components.

Position Summary

The Repair Crew Member is responsible for performing field-based repairs on wood-framed construction projects, supporting job site operations, and providing excellent service to customers in the field. This role requires hands-on construction skills, problem-solving ability, and a strong commitment to quality and safety. The position also includes handling time-sensitive ("hot shot") material deliveries and communicating effectively with customers and internal teams.

Key Responsibilities

• Perform on-site repairs for wood-framed structures, including walls, floors, trusses, and other framing components
• Diagnose construction issues and determine appropriate repair solutions in the field
• Complete "hot shot" deliveries of materials, tools, and components to job sites as needed
• Interact professionally with customers, superintendents, and project stakeholders to assess issues and communicate repair plans
• Ensure all repair work meets company quality standards, building codes, and safety requirements
• Document repairs, materials used, and job site conditions accurately
• Coordinate with internal teams (operations, sales, dispatch) to ensure timely resolution of field issues
• Maintain tools, equipment, and work vehicles in safe and operational condition
• Follow all safety policies and procedures, including proper use of PPE
• Assist with general job site support tasks as needed

Qualifications

• Experience in wood-framed construction, carpentry, or related field (preferred)
• Strong understanding of framing methods and construction practices
• Ability to read and interpret construction drawings and plans (preferred)
• Valid driver's license with clean driving record
• Ability to operate hand tools, power tools, and construction equipment safely
• Strong problem-solving and troubleshooting skills
• Effective communication and customer service skills
• Ability to work independently with minimal supervision
• Willingness to travel locally to job sites as needed

Physical Requirements

• Ability to lift and carry materials up to 75 lbs
• Frequent standing, bending, climbing, and working outdoors in varying weather conditions
• Ability to safely navigate active construction sites

Work Environment

• Primarily field-based at construction job sites
• Fast-paced, hands-on environment with changing priorities
• May require early mornings, extended hours, or occasional weekend work depending on project needs

Preferred Attributes

• Self-motivated and dependable
• Strong attention to detail and craftsmanship
• Team-oriented with a commitment to customer satisfaction
• Adaptable and able to respond quickly to urgent repair needs

Hourly Pay Range: $22.00-28.00 per hour (dependent on experience) *pay range may be adjusted depending on cost of living

Bonus/Incentive Pay

Incentive pay may be available for certain job roles and may include piece rate incentives, weekly production bonuses, trip rates, and employee referral bonuses. A discretionary annual bonus based on Company and business unit performance may also be provided.

Benefits currently offered to our employees:

• Medical insurance
• Health savings account with company contribution
• Dental insurance
• Vision insurance
• Basic and voluntary life insurance
• Disability insurance
• 401(k) plan with company match
• Paid vacation and holidays
• Stock purchase program with employee discount
• Educational reimbursement
• Wellness programs and challenges
• Other supplemental benefits

The Company is an Equal Opportunity Employer.