Shelter Aide

Shelter Aide

The Shelter Aide assists and fills in for the House Manager. He/she is responsible for the monitoring of the residents, works closely with the supervisor, and communicates all activities of the house.

Job Duties

• Embodies Eva's Village's core values, voice and tone in order to provide an exceptional and effective experience for our clients, funders, employees and volunteers.
• Must be completely familiar with all rules and policies and procedures of the program.
• Maintains the sign-in/sign-out sheets.
• Maintains activities log with NA/AA meetings, van, etc.
• Maintains the communication book.
• Responsible for client data entry into the HMIS system.
• Responsible for answering the phone, relaying calls, taking messages, and mail distribution.
• Responsible for the security of the program.
• Responsible for all incidents concerning resident problems being reported promptly.
• Promptly reports to the transportation coordinator any problems concerning the van (maintenance, supplies or any household problems).
• Responsible for the arrangement of transportation of residents to meetings, hospitals, etc. and, if need be, may be asked to drive.
• Interface with residents, referring their problems to the proper person resulting in the resident getting the assistance he needs.
• Attends mandatory in-service and staff meetings.
• Responsible for urine testing/breathalyzers and recording of tests and results.
• Monitors and documents resident's medication.
• Responsible for assigning work details.
• Responsible for seeing that resident meals are served.
• Serves as a liaison between the residents and supervisory staff.
• Reports all breakdowns and wear and tear to the maintenance department.
• Oversees periodic special work details.
• Responsible for daily inspection of rooms.
• Assigns room and bed to new residents.
• Arranges for NA/AA meetings in the house.
• Performs crisis intervention when necessary.
• Responsible for all office supplies and ordering when necessary.
• Responsible for charting resident appointments.
• Responsible for maintaining the calendar of all resident's appointments with D.V.R., Welfare, PIC, food stamps, court dates, probation/parole, G.A.E.P. and medical clinic.
• Monitors that residents are seeking jobs.
• Monitors attendance at NA/AA meetings for all residents.
• Any other duties as assigned by immediate supervisor.

Qualifications

Education: High School Diploma or GED equivalent

Experience:

• Basic computer skills.
• If in recovery, must have a minimum of one year of continuous abstinence, as well as working knowledge of the 12 steps.
• It is essential to demonstrate the ability to function with minimal on-site supervision, learn quickly, follow detailed policies and procedures, and possess the ability to communicate clearly and accurately to all levels of personnel.
• Must supervise residents in a fair and diplomatic manner.
• Must possess the ability to diffuse crises.