Area Manager - Medical Office Operations

Area Manager – Medical Office Operations Job Category: Administration Requisition Number: AREAM004028 Full-Time Locations Showing 1 location Quist - Huntersville 16419 Northcross Drive Suite A Huntersville, NC 28078, USA We’re looking for an Area Manager to oversee multiple healthcare clinic locations and lead high‑performing front desk and clinical teams. This role is key to ensuring smooth day‑to‑day operations, team leadership, and compliance with healthcare standards. If you thrive in a fast‑paced environment, have a proven track record managing large teams, and want to grow your career in healthcare administration, we want to hear from you! Why Join Us? At our growing healthcare organization, you’re not just managing, you’re making an impact. We believe in promoting from within, empowering our managers, and supporting long‑term professional growth. This is your chance to join a collaborative team that values both operational excellence and a patient‑first approach. Essential Functions/Responsibilities (other duties may be assigned) Lead and support team members across front desk and clinical roles Ensure clinic compliance with company policies, HR standards, and healthcare regulations Manage and improve scheduling systems, queue flow, and daily clinic operations Oversee onboarding, training, and employee engagement initiatives Monitor revenue activity, A/R and A/P processes, and assist with local marketing Resolve patient or staff concerns with professionalism and efficiency Coordinate staff schedules and provider calendars (including on‑call rotations) Manage inventory, supply ordering, and facility maintenance communications Handle deposits, payroll timekeeping, and front desk coverage when needed Qualifications Bachelor’s degree in a related field (or equivalent experience) Minimum 4 years of medical office management experience Minimum 4 years managing large teams (15+ employees) Deep knowledge of medical billing, insurance workflows, and EMR/EHR systems Outstanding verbal and written communication skills Strong working knowledge of Microsoft 365 (Word, Excel, Outlook, Teams) Demonstrated leadership, organizational skills, and attention to detail Ability to travel occasionally between clinic locations Commitment to HIPAA compliance and patient confidentiality Professional, compassionate, and solution‑oriented mindset Benefits Health Insurance (Single & Family plans available) Life Insurance Disability Insurance 401(k) Plan with Company Match Employee Discount Program Paid Time Off (PTO) Paid Holidays Area Manager Physical Requirements The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly: Sit, talk, hear, and use hands to write, type, or operate office equipment Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell Perform repetitive motions, including reaching overhead and typing Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds Maintain peripheral vision, depth perception, and focus adjustments Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Mofoot