Phlebotomist

Laboratory Technician

Provides quality service and stewardship by ensuring optimal support of laboratory testing activities through timely, accurate specimen collection and preparation. Deals with customers in a friendly, courteous, professional, and appropriate manner.

Primary Accountabilities

• Complies with all Health First, Health First Laboratory policies and procedures, along with all pertinent federal and state accreditation agency requirements.
• Complies with policies, procedures, processes in the collection and processing of patient specimens and provision of patient services, including offsite phlebotomy services as applicable.
• Meets goals and shows commitment to continuously improve performance metrics developed to provide quality patient care.
• Assures valid patient results as evidenced by zero patient or sample identification errors in the pre-analytical and post-analytical phases of laboratory procedures per evaluation period.
• Demonstrates the appropriate skill sets as determined by Competency Assessments.
• Performs basic computer skills pertinent to job performance.
• Meets departmental staffing demands (i.e., holidays, weekends, coverage for illness and/or emergencies, reduced operations, increased workload) per department expectations and demonstrates effective time management.
• Complies with the Health First I-Care values and demonstrates effective communication with co-workers and management to include proper escalation when necessary.
• Performs Point of Care Testing (POC) on the lab menu at the assigned site, correctly and in a timely manner, if applicable.
• Participate in Proficiency Testing as determined by state regulations, if applicable.
• Assists with the performance of lab registration, insurance eligibilities, authorizations, and payments, if applicable.
• Complies with all department-specific training requirements. Mentors co-workers and students technical development. May assume scheduled shift responsibility when coverage is unavailable.
• Adjusts the posted schedule as needed, arranges changes in coverage with the staff and informs the supervisor.
• Monitors the inventory of supplies and escalates the need for ordering when necessary.
• Collects and prepares data daily to update the department and the hospital on lab draws and operational activity.
• May assign tasks and deploy resources to maintain efficient operations.
• Additional duties as assigned by laboratory administration.

Work Experience

• Education: High school diploma or equivalent, with a certificate from a phlebotomy training program.
• Certification: National Phlebotomy Certification; Current AHA BLS certification and maintained.
• Work Experience: Two years of experience in venipuncture and/or lab specimen processing.
• Knowledge/Skills/Abilities: Strong computer skills, excellent customer service skills, good oral and written communication skills, ability to prioritize and organize work.

Physical Requirements

• Ability to adapt to a combination of sitting, walking, bending, stooping, reaching, and lifting throughout the shift.
• Ability to push wheelchairs, stretcher, and beds.
• Ability to be flexible in covering required shifts (mandatory overtime).
• Ability to lift up to 20 pounds unassisted, several times a day.
• Willing and able to work with bio-hazardous/toxic materials following OSHA guidelines.
• Visual acuity and hand-eye coordination to perform clinical tasks.
• Must be able to pass a colorblind test.
• Must be able to stand for extended periods of time.
• Must be able to sit and operate a computer.

About Health First

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Schedule: Per Diem

Shift Times: Variable