Quality & Patient Safety Clinical Consultant

Quality & Patient Safety Clinical Consultant Department: CORP | Quality Resource Management Location: Phoenix Shift: Mon-Fri, Days, 8am-5pm Category: Legal/Risk/Reg Compliance Posting #: 1028087 Employee Type: Full-Time Position Summary This position proactively identifies and improves quality and patient safety practices by affecting care and processes at the bedside/point of care utilizing project/program management and data driven strategies and interventions. Proficient at change management methodologies including team building and facilitation, coaching, building, and communication strategies, assisting in the coordination and aggregation of information for use by unit leadership in its decision making to focus improvement efforts. Position Duties Assess and improve care at the bedside using high reliability processes Assess patient care processes for safety/risk issues using expert understanding of clinical standards of care. Proficient at communication, able to connect with a variety of staff in a professional manner while influencing change and behavior. Set goals for areas of responsibility and work with multidisciplinary groups to attain and sustain improvement. Maintain connection with the big picture while implementing at the micro level, using knowledge of complex adaptive systems thinking, taking into account the necessary structures, processes, and organizational landscapes/dynamics impacting successful implementation. Expertise in Patient Safety and Performance improvement tools Utilize current data sources and seek new sources to understand complex problems. Conduct root cause analysis, risk assessments, and failure mode analysis as needed. Create trends from data collection that reflect current practice and quantify improvement opportunities. Integrate large volumes of data and information into a succinct problem definition. Use critical thinking, inductive, and deductive reasoning skills to reduce complex issues to realistic/feasible solutions and stages. Utilize a variety of Performance Improvement tools: PI, CQI, Lean, rapid cycle improvement to assess, analyze and improve outcomes. Coach others to use reliability principles when determining interventions. Design PDSAs, facilitate PDSA cycles and document results. Train others to utilize QI/Lean tools including flow diagrams, modified FMEA and pareto charts. Leadership expertise with identification of priority areas and goal setting Recommend strategic priority areas for the organization based on data and trends. Work autonomously to identify areas of improvement, create action plans, and successfully implement interventions to sustain improvement organization wide using appropriate stakeholders. Train and educate others on reliability and performance improvement tools. Develop processes and infrastructure that are in full compliance with all regulatory requirements. Expertise on regulatory standards and requirements, able to apply knowledge to a variety of settings across the continuum. Perform miscellaneous job related duties as requested Position Qualifications Education Bachelors degree in Healthcare, Business Administration, or equivalent combination of education and experience. Required Masters degree in Nursing or other Healthcare field. Preferred Experience Minimum of 3 years recent healthcare experience. Required One or more years of Performance Improvement experience or similar experience in a clinical setting. Required One or more years of recent experience and expertise with regulatory standards (CMS, Joint Commission, etc.). Preferred One or more years Process Maps, Graph selection, creation, and interpretation (run chart, control chart, etc.), Project Management. Preferred Facilitation experience with clinical teams, including physician participants. Preferred Special Skills Formal training in Performance Improvement, Patient Safety, Healthcare Engineering, or similar field. Preferred Proficient at written and verbal presentations. Required Expertise with facilitating organizational change. Preferred Additional Requirements Certified Professional in Healthcare Quality (CPHQ) and/or Patient Safety Certification (CPPS). Preferred Lean certification. Preferred Physical Requirements & Occupational Exposure/Risk Potential Physical Requirement - Feeling (sensing textures and temperatures) – Occasionally Physical Requirement - Fine Motor Skills (pinching, gripping, etc.) – Frequently Physical Requirement - Hearing – Occasionally Physical Requirement - Reaching – Occasionally Physical Requirement - Sitting – Frequently Physical Requirement - Standing – Frequently Physical Requirement - Stooping/crouching/kneeling/crawling – Occasionally Physical Requirement - Talking – Constantly Physical Requirement - Walking – Frequently Physical Requirement - Near Vision – Occasionally Physical Requirement - Far Vision – Occasionally Physical Requirement - Use of keyboard, mouse and/or computer equipment – Frequently Occupational Exposure/Risk Potential - Inside office environment – Applicable Occupational Exposure/Risk Potential - Airborne communicable diseases – Applicable Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid – Applicable Occupational Exposure/Risk Potential - Radiation exposure – Applicable Occupational Exposure/Risk Potential - Toxic or caustic chemicals – Applicable #J-18808-Ljbffr Phoenix Children's Hospital, Inc.