DENTAL ASSISTANT SUPERVISOR - SES

Requisition No: 864189


Agency: Department of Health

Working Title: DENTAL ASSISTANT SUPERVISOR - SES - 64067021

Pay Plan: SES

Position Number: 64067021


Salary: $41,694 - $45,863


Posting Closing Date: 06/19/2026


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Open Competitive Job Opportunity

Your Specific Responsibilities:

Come Join DOH-Team Duval! If you are looking to establish an exciting and successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida.


This is a supervisory position that performs under the direct supervision of the Dentist, supervising, motivating, training and evaluating dental assistants. This individual will be responsible for all supervisory duties including, but not limited to, hiring and selection, developing performance plans, conducting performance appraisals, planning and directing their work, approving leave and taking disciplinary action as appropriate. Supervises work priorities and scheduling of daily clinics, assigning workload based on capability and clinic requirements. Directs work of dental assistants to insure maximum use of time. Supervises the overall operation of the dental clinic including scheduling patients' appointments as needed. Assists in interviewing and selecting dental assistants. Trains and supervises other dental assistants in procedures, methods, use of equipment and properties of material. Assists in development of teaching aids, making continuing education available and encouraging dental assistants to acquire new skills. Assists dentist in the treatment of patients.


Public Health Competency Domain 1: Analytical/Assessment Skills

• Uses information technology in accessing, collecting, analyzing, using, maintaining, and dissemination data and information as part of the QI Team for the Clinic.
• Ensures ethical principles are applied in accessing, collecting, analyzing, using, maintaining, and disseminating data and information.

Public Health Competency Domain 2: Policy Development/Program Planning Skills

• Implements the strategies developed by the QI Team for quality improvement at the clinic level.
• Contributes to development of program goals and objectives.
• Contributes to implementation of organizational strategic plan.

Public Health Competency Domain 3: Communication Skills

• Communicates positively, clearly and concisely with supervisors, team members, and external representatives in all interactions.
• Manages difficult clients positively and appropriately.
• Ensures writing, including electronic communications, is professional, error-free, clear, and concise.
• Communicates information to influence behavior and improve the health of clients.
• Consistently works to ensure patient satisfaction and maintain positive relationships with staff to help support the delivery of quality patient care.
• Ensures all required reports or reviews, are prepared in accordance with guidelines established by the Dental Director.

Public Health Competency Domain 4: Cultural Competency Skills

• Ensures the diversity of individuals and populations is addressed in policies, programs, and services affecting the health of the community.

Public Health Competency Domain 5: Community Dimensions of Practice Skills

• Collaborates with community partners to improve health by connecting clients to additional resources.
• Provides input for developing, implementing, evaluating, and improving policies, programs, and services.

Public Health Competency Domain 6: Public Health Sciences Skills

Clinical

• Prepares patient, sterilizes and disinfects instruments, sets up instrument trays, prepares materials, and assists dentist during dental procedures
• Takes and records medical and dental histories and vital signs of patients
• Records treatment information in patient records
• Assists dentist in management of medical and dental emergencies
• Exposes dental diagnostic x-rays
• Applies protective coating of fluoride to teeth • Provides postoperative instructions prescribed by dentist
• Makes preliminary impressions for study casts and occlusal registrations for mounting study casts
• Pours, trims, and polishes study casts
• Cleans and polishes removable appliances
• Fabricates temporary restorations and custom impressions from preliminary impressions
• Places and removes rubber dams and matrices
• Places temporary restorations
• Places dental sealants
• Instructs patients in oral hygiene and plaque control programs
• Removes sutures

Administrative

• Schedules appointments, prepares bills and receives payment for dental services, completes insurance forms, and maintains records, manually or using computer
• Maintains supply inventory
• Orders supplies
• Performs routine equipment maintenance and repair
• Ensures clinic follows OSHA and ADA guidelines • Provides written reports to the Dental Administration Office
• Completes all mandatory training as required by supervisor
• Motivates colleagues to achieve program and organizational goals by participating in clinic team meetings and respecting different points of view
• Uses performance management systems for program and organizational improvement to meet productivity standards
• Monitors productivity reports and if necessary, works with the Senior Dentist to improve productivity for the clinic and ensure that the productivity criteria and measures are met as set by the Dental Program in terms of number of patients per hour, RVU, or both on a monthly average
• Monitors program budget
• Reviews staff EARs weekly and approves leave and time sheets in People First biweekly on Thursdays or weekly for any OPS staff
• Completes or ensures that Superbills for each patient are completed at the end of each service 100% of the time
• Completes and submits People First time sheets biweekly on Thursdays and EARs weekly 100% of the time
• Attends and completes 100% of FDOH-Duval mandatory training by the specified deadlines.
• Performs other related duties as required.

Public Health Competency Domain 7: Financial Planning and Management Skills

• Adheres to organizational policies and procedures.
• Operates program within budget. • Uses performance management systems for program and organizational improvement to meet productivity standards.

Public Health Competency Domain 8: Leadership and Systems Thinking Skills

• Incorporates ethical standards of practice into all interactions with clients and team members.
• Strives to uphold the Department of Health's values of I.C.A.R.E.
• Abides by the Florida Department of Health Code of Ethics.
• Provides opportunities for professional development for team members through training, mentoring, and coaching.
• Participates in professional development opportunities.
• Contributes to continuous improvement through active participation in the Annual QI project. Initiative and Motivation
• Appropriately champions issues through resolution.
• Research possible solutions and alternatives.
• Communicates issues and possible solutions to appropriate internal and external partners.
• Asks for assistance as appropriate.
• Initiates and maintains collaborative relationships with supervisors, and internal and external partners. Decision-making
• Uses DOH policies and procedures to inform decisions. Seeks advice from supervisors or other authority Performs other duties as assigned, in support of the Agency's mission and vision.

Required Knowledge, Skills, and Abilities:

• Knowledge of dental equipment, instruments and supplies, basic dental terminology.
• Ability to perform routine dental laboratory work, supervises people, determine work priorities,
• assign work and ensure proper completion of work assignments.
• Ability to maintain accurate records, prepare reports, communicate effectively, and maintain
• effective working relationships with others.
• Technical dental assisting skills; organizational and planning skills; self-direction and self-motivation; and human relations skills.
• Ability to frequently bend, kneel, reach, and sit or stand for long periods of time.
• Ability to lift and carry up to 50 pounds as needed.
• Adjusts actions in relation to others' actions
• Listens to what other people are saying and asks questions as appropriate
• Talks to others to effectively convey information
• Manages one's own time and the time of others
• Understands written sentences and paragraphs in work related documents
• Motivates, develops, and directs people as they work, identifying the best people for the job
• Knowledge of the information and techniques needed to diagnose and treat injuries, diseases,
• and deformities. This includes symptoms, treatment alternatives, drug properties and interactions,
• and preventive health-care measures
• Knowledge of basic medical terminology and techniques

Qualifications:

Minimum:

• Graduate of a dental assistant program approved by the Florida Board of Dentistry or accredited by the American Dental Association Commission on Dental accreditation
• Five or more years as a dental assistant

Preferred:

• CPR Certification
• Florida Dental Radiology Certification

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health in Duval County

Locations may vary

Jacksonville, FL

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions (For more information, please click

• Flexible Spending Accounts
• Tuition waivers
• And more!

For a more complete list of benefits, including monthly costs, visit

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.


This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.


Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:


If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.


The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.


Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.


Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.


The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.


Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

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