Family Visitation Specialist

Family Visitation Specialist

Transports youth and supervises visitation.

Major Responsibilities & Duties:

• Ensures the safety of the youth during transportation and during visitation with biological family.
• Transports youth in and around service area from a designated location to the place of the visit and back again understanding that being on time for every scheduled visit or transportation is crucial.
• Supervises the youth and their family members during scheduled visit times to ensure the safety of the children involved and that conversations are positive and appropriate.
• Observes and assesses behaviors of all parties and guides or redirects as needed to assist in the process of constructing a successful visit.
• Maintains and organizes documentation of each supervised visit and transportation and turns in reports within established timelines. Communicates as needed with the appropriate staff on various issues that arise with each case.
• Develops a working relationship with the youth and family members to build trust which is crucial in the process of prompting and modeling parenting skills to the parents and in assisting them with interacting constructively with their children.
• Discerns the proper time to step in and intervene when redirection is required as a result of any violations of behavior or situations in the visitation plan in which the youth and family members are faced with safety concerns.
• Responds on short notice situations occasionally to substitute for a supervised visit, to fulfill urgent requests for new visits, or to transport children from one place to the other.

Knowledge, Skills, and Abilities:

• Knowledge of state vehicle and driver safety guidelines.
• Ability to drive frequently and for extended periods of time using own vehicle.
• Knowledge of regulatory requirements pertaining to youth care.
• High level of professionalism and interpersonal skills.
• Computer skills in Microsoft Office.
• Ability to communicate in an articulate, professional manner while maintaining necessary degree of confidentiality. Ability to build and sustain trust to facilitate successful, professional relationships.
• Ability to work independently in a collaborative environment, meet deadlines, and multi-task while maintaining quality standards.
• Ability to quickly make decisions in sensitive and sometimes critical areas and to adapt responses to situations while maintaining procedural and regulatory integrity.
• Strong knowledge of Boys Town Model.

Required Qualifications:

• High school diploma or equivalent required.
• Minimum 1 year of experience in youth care or human services required.
• Minimum 21 years of age (applicable to Rhode Island only).
• NOTE: Education and experience requirements may be higher based on Affiliate Site location, Local contracts, or Federal/State contract requirements. A combination of education and experience may be considered provided they meet the contract requirements (for example: an Associates degree in human services and 6 months of related work experience, or a Bachelor's degree in human services.)
• Possess a valid driver's license with a good driving record required.
• Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required.
• Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required.
• Pass an annual Motor Vehicle Registration (MVR) check required.
• Evening and weekend work hours required.

Physical Requirements, Equipment Usage, Work Environment:

• Must be able to lift car seats and children up to 50 pounds. Reasonably expected to have and maintain sufficient, agility, and endurance to perform all job requirements (including stressful situations – physically, mentally, and emotionally) encountered on the job without compromising their health and well-being or that of their fellow employees, youth, or families. Must have sufficient ability to see, hear, speak, and mobility to monitor youth. Duties are performed in both indoor and outdoor settings. While performing the duties of this job, the employee is subject to outside weather conditions and may be required to visit homes with substandard living conditions and domestic pets. Travel/transportation is a significant responsibility of this position. Must be a safe driver and transport youth and families in all seasons and weather conditions.

Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.