Patient Services Associate I - Abington Family Medicine - 500 Old York Road, Jenkintown

Patient Services Associate (PSA) Enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Primarily works at the front desk of an outpatient practice, verifying insurance, referrals and patient demographic information. Supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms. Location & Schedule 500 Old York Road, Suite 108, Jenkintown, PA. Mondays‑Fridays; 8am‑4:30pm (1 evening required 11am‑7:30pm). Job Duties Interacts with co‑workers, visitors, and other staff consistent with the values of Jefferson. Processes check‑in and/or check‑out, point of service activities and/or scheduling of patient appointments via EPIC. Greets and interacts with patients/visitors in a professional manner, on phone or in person. Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate. Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards. Other duties as requested or assigned. Minimum Qualifications Must be able to communicate courteously with patients and/or visitors. Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors. Ability to complete multiple tasks and work under pressure. Ability to maintain confidentiality of patient information. Benefits Jefferson offers a comprehensive package of benefits for full‑time and part‑time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short‑ and long‑term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits. Equal Opportunity Employer Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. #J-18808-Ljbffr Abington Memorial Hospital