KGI Wireless - Wireless Services Field Technician

Wireless Services Field Technician

The Wireless Services Field Technician installs wireless telecommunications equipment and supporting fiber optic lines. Performs maintenance on existing small cells and macro cell site equipment and fiber optic lines, which can include but may not be limited to the following listed below.

Location: As Assigned

FLSA Status: Non-Exempt

Reports to: Wireless Services Field Supervisor/Manager

Essential Job Functions:

• Operate, analyze and document fiber and small cell/macro network status via OTDR and RF analyzer equipment
• Implement and maintain good housekeeping practices
• Train new team members and ensure that all team members are up to date on knowledge of existing and new technologies
• Perform the maintenance of existing cables, including evaluation tests and repairing old faulty cables
• Perform rod and rope installs to confirm fiber path
• Communicate with Project Manager and Team Leader on workload status to meet designated goals
• Close a project by completing daily production sheets, verifying proper levels after activation and optimization of equipment and troubleshoot as necessary
• Use fiber tools and fiber optic test equipment including, power meter and OTDR and train other team members in proper use
• Read, understand and revise fiber transport documentation and maps as required
• Analyze system failures and other unusual system occurrences to isolate the source of the problem and determine whether the failure is caused by software, hardware, or other factors.
• Install small cell hardware and equipment for both aerial and underground locations
• Read a compass and determine azimuths
• Install and termination of coaxial cables
• Install required power and grounding
• Test RF cables with the use and understanding of RF test equipment such as PIM unit, Sweep meter and Light meter
• Must work in a team environment that requires regular communication with other employees, vendors, and clients
• Work normal business hours Monday through Friday, 8am to 5pm with ability to work outside regular business hours as the installation or maintenance schedule requires
• Perform all activities in a manner that ensures the safety of self, team, clients and the public
• Labeling and designation of equipment
• Connect all signal, bus and power cable to include butt, strip, fan, form, wire wrap, and/or crimp
• Properly run, dress, form, secure and sew all cabling
• Perform continuity test with Multi Meter or CAT 5 tester
• Adhere to circuit pack handling and electrostatic discharge procedures
• Understand and use established safety requirements/procedures for equipment, ESD, power, & radiation
• Competently and safely use basic hand tools
• Competently and safely use electric tools (Telecommunication Industry Standards)
• Understand and interpret OEM and Customer installation requirements including Drawings & QC Standards
• Install frames, cabinets, and misc. equipment including batteries and BBUs
• Install cable ladder, radio cabinets & components, transmission equipment
• Terminate DC power, Ethernet and fiber jumpers
• Install cables, power, inter cabinet, alarm punch down, alarm cables bulkhead antenna Connections
• Prepare doc redline, site clean-up, site acceptance, doc delivery COP
• Other duties as assigned

Requirements:

• Must be eligible to work in the US without employer sponsorship
• Must be able to pass pre-employment screening that includes background and drug testing
• Three (3) or more years of experience with fiber optics installation and telecommunications equipment installation
• Minimum of 2 years of experience in Inside Plant
• Familiar with a variety of the field's concepts, practices, and procedures
• Must have understanding of the hazards and precautions of the trade
• Basic knowledge of installation of telecommunication services
• Must be able to travel to work sites 75-80% of the time
• TEAM PLAYER
• Possess good interpersonal skills and ability to work in a team environment
• Must have basic installation techniques and skills
• Able to read simple mechanical, electrical, MOPs and instructional documentation
• Aware of procedures for working around and on "in service equipment
• Know standard wiring color code
• Basic knowledge of AC/DC power and installation
• Demonstrate mental alertness
• Neat and clean appearance
• Possess a sense of responsibility for the safety of the public and the work crew
• Good attendance record
• Organized with a strong attention to detail
• Capable of working with minimal supervision while managing time for maximum efficiency
• Ability to work under pressure in a fast-paced, quickly changing work environment with strict deadlines
• Self-starter with a positive attitude, strong/hard work ethic and a priority for safety
• The Inside Plant Technician performs work involving installation of inside plant equipment in wireless carrier locations; therefore, the candidate must be able to interface with customer engineer on material and configuration questions and attend MOP meetings and job walk through if required
• The candidate must also be able to assure quality of installation is accurate and complete

Certifications, Licenses, and Training Required:

• High school diploma or GED
• Must possess a valid state driver's license with a non-negligent driving record
• Have or be able to complete job related certifications including, but not limited to, first aid, safety, CPR, and OSHA 10

Working Conditions:

• Must be able and willing to work outdoors and in inclement weather conditions
• Must be able to lift and carry materials of all shapes and sizes, weighing 50 to 75 pounds
• Must be able to travel to work sites 75-80% of the time and to be away from home location for extended periods of time
• Must be able to maintain visual and audible contact with other crewman and all moving or stationary persons/vehicles/objects to ensure safe coordination of movement
• Must be able to stand or walk for long periods of time
• Must be able to stoop, kneel, crouch and crawl while performing work
• Must be able to ascend and descend ladders
• Must be able to sit for hours on equipment
• Must be able to work while wearing safety boots, safety glasses, hard hat, and any applicable safety gear
• Must be able to work in undesirable conditions including small, enclosed or partially enclosed areas, dusty, dirty, fumes, odors, noise, wetness, humidity, static electricity, chemicals, hot and cold, at levels higher than three feet and around equipment

Expectations Aligned with KGI's Culture and Values:

• Client First Mentality : There is only one boss! Our clients' needs are always elevated above our own.
• Kindness : No egos. Treat co-workers and clients with kindness and compassion, the way you want to be treated.
• Work-Life Balance : Work hard, but maintain balance. Invest time in honorable pursuits outside of work.
• Integrity Matters : Operate in an "above reproach" manner. Nothing is worth sacrificing our valued reputation.
• Perception is Reality : No excuses. If results are coming in slow, over-communicate our proven processes.
• Same Day Response : Our quick, same-day response gives peace of mind to our clients, and sets KGI up to win.
• Attitude & Aptitude : Attitude outplays aptitude. We hire people that our clients boast about.
• Polite Persistence