Network Voice (UCC Tools): Amazon Connect - "Solution Architect"
Reqroute
Role: Network Voice (UCC Tools): Amazon Connect - "Solution Architect"
Location: Seattle, WA (Hybrid)
Work Authorization: USC/GC only (W2/C2C)
Job Description:
Collaborate with Client's product and engineering team to define Amazon Connect architecture, provide strategic recommendation, and identify opportunities to integrate AWS services for enhanced business outcomes.
15+ yrs of Experience Required
- Design end-to-end Amazon Connect solutions aligned with business and customer experience objectives.
- Collaborate with business stakeholders, product teams, and engineering teams to define contact center strategy.
- Develop scalable, secure, and high-availability Amazon Connect architectures.
- Recommend AWS services and integrations to enhance omnichannel customer engagement.
- Lead architecture reviews, solution roadmaps, and platform modernization initiatives.
- Define IVR, routing, self-service, and customer journey optimization strategies.
- Ensure compliance with security, governance, and AWS best practices.
- Provide technical leadership during implementation, migration, and transformation projects.
- Evaluate emerging technologies and recommend innovation opportunities.
- Create architecture documentation, standards, and executive-level solution presentations.
Key Skills: Amazon Connect, AWS Lambda, Lex, Connect Flows, Contact Lens, API Integrations, AWS Architecture, Solution Design.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Network Voice (UCC Tools): Amazon Connect - "Solution Architect" in Washington DC vacancy
- ...Communications (UC) Solutions Architect will be a key... ...technologies and Cisco Networking technologies ·... ...), Cisco Unity Connection (CUC), Cisco... ...Center Enterprise (UCCE) · 5+ years leading... ...as telephony/voice mail, QFlow, video... ...-powered career tool that identifies career...NetworkContract workWork at officeLocal areaOverseas
General Dynamics Information Technology
Camp Springs, MDa month ago - ...Our client seeks a Sr. Solutions Architect III - Cyber to design... ...and integrate its tools while engineering controls... ...controls for networks and infrastructure services... ...to complete a brief voice screening as part of... ...or discrimination in connection with its hiring practices...NetworkHourly payPermanent employmentFull timeLocal area
Eliassen Group
Washington DCa month ago $131.3k - $177.6k
...craft innovative solutions that accelerate their... ...of using AI tools and delivering directly... ...direction by connecting short-term AI and... ...transformation, AI adoption, network cloudification,... ...applying.Why AWS?Amazon Web Services (AWS)... ..., and passionate voices our teams bring to...NetworkTemporary workWorldwideFlexible hoursAmazonWebServices
Arlington, VA18 hours ago$131.3k - $177.6k
...innovative cloud computing solutions and solve... ...applications, servers, and networks? Do you want to be... ...to establish Amazon Web Services (AWS)... ...Solutions Architect to help accelerate... ...values curiosity and connection. Our employee-led... ...perspectives, and passionate voices our teams bring to...NetworkFlexible hoursAmazonWebServices
Arlington, VA18 hours ago$153.6k - $207.8k
...is seeking a Senior Solutions Architect to serve as a trusted... ...AI applications using Amazon Bedrock. This role offers... ...values curiosity and connection. Our employee-led and... ..., and passionate voices our teams bring to everything... ..., security, networking, data & analytics) experience...NetworkWorldwideFlexible hoursAmazonWebServices
Arlington, VA2 days ago$169k - $228.6k
...helping to establish Amazon Web Services (AWS) as... ...for a highly motivated Solutions Architect to help accelerate... ...values curiosity and connection. Our employee-led and... ...perspectives, and passionate voices our teams bring to... ..., security, networking, data & analytics) experience...NetworkFlexible hoursAmazonWebServices
Arlington, VA2 days ago$123.1k - $273k
...Professional Services is hiring Solution Architects to join the Missionforce... ...they leverage cross-functional networks to enforce best practices,... ...using process flow diagram tools, UML, sequence diagrams, etc... ...listener with the ability to connect with people in diverse...NetworkFull timeWork experience placementSalesforce
Washington DC18 hours ago$165k - $220k
...delivers a platform of technology, tools, and teams that enables... ...interest. The Account Solutions Architect, Federal is the named technical... ...standards Represent the voice of the federal customer... ...GPU compute, high-performance networking, and storage Experience using...NetworkPermanent employmentFull timeTemporary workCasual workWork at officeFlexible hoursCoreWeave
Washington DCa month ago$153.6k - $207.8k
Amazon Web Services (AWS) is seeking a Senior Solutions Architect to join the Worldwide Public Sector ISV Partner... ...clusters with EFA networking, high-performance... ...syncs model weights when connectivity is available through... ..., and passionate voices our teams bring to everything...NetworkWork at officeWorldwideFlexible hoursDay shiftAmazonWebServices
Arlington, VA1 day ago- ...Description Job Description AI Solutions Architect- Federal Location-... ...our platform in both connected SaaS and fully disconnected... ...artifacts for transfer into networks with no internet access.... ...AI security and evaluation tooling. You hold relevant certifications...NetworkRemote workHome officeFlexible hours
HiddenLayer
Washington DC25 days ago $151.5k - $346k
...succeed in a globally connected powerhouse of diverse... ...As a Senior Manager in Solution Architecture, you will... ...process. As a Software Architect, you will: Partner... ...Experience using AI‑native tools to accelerate software... ..., multi‑disciplinary network and diverse ecosystem...NetworkSummer holidayFlexible hoursEY
Arlington, VA2 days ago$114.4k - $124.8k
...+ years of experience ~ Expertise in Amazon Connect, AWS Lambda, Lex, Connect Flows, and Contact... ...integrations, AWS architecture, and solution design Responsibilities:... ...AWS Lambda Security Cloud Architect More: We are Cynet Systems Inc.,...Hourly payFull timeCYNET SYSTEMS
Washington DC4 days ago$153.6k - $207.8k
...Sr. Solutions Architect, US Enterprise Greenfield Job ID: 10558774 | Amazon Web Services, Inc. AWS Global Sales... ...our extensive partner network. Key job... ...values curiosity and connection. Our employee-led and... ...perspectives, and passionate voices our teams bring to everything...NetworkWorldwideFlexible hours$131.3k - $177.6k
...craft innovative solutions that accelerate their... ..., the solutions architect will help organizations... ...The ability to connect technology with... ...applying. Why AWS? Amazon Web Services (AWS)... ..., and passionate voices our teams bring to... ..., security, networking, data & analytics)...NetworkWorldwideFlexible hours- ...Job Description TITLE: Solution Architect Lead - D365/Power Platform/Azure... ...as the credible technical voice to executive leadership, Product... ...secret lifecycle, private networking, and API gateway patterns.... ...Foundry and Copilot Studio: tool and function calling, orchestration...NetworkContract workWork from homeFlexible hours
AHU Technologies Inc
Washington DCa month ago $182k - $242k
...delivers a platform of technology, tools, and teams that enables... ...layer, from compute and networking through orchestration, observability... .... We hire technical, AI Solution Architects who want to operate the full... .... You'll represent the voice of the customer internally,...NetworkPermanent employmentFull timeTemporary workCasual workWork at officeFlexible hoursCoreWeave
Washington DCa month ago$120.7k - $256.6k
...succeed in a globally connected powerhouse of diverse... ...Compliance and Technology Risk solutions. Our ambition is to... ...specialists (data architects, data engineers, data... ...EY’s vast and diverse network of professionals Ability... ...process architecture tools Proven experience...NetworkFull timeSummer holidayLocal areaFlexible hours- ...Our client seeks a Solutions Architect to lead the... ...RedHat OpenShift, Amazon ECS, Amazon EKS,... ...pipelines and CI/CD tools. Optimize proposed... ..., storage, networking, security, and databases... ...VPN, and hybrid connectivity such as Direct... ...complete a brief voice screening as part...NetworkHourly payPermanent employmentLocal area
$116k - $152k
...Senior Systems & Solutions Architect Company Description Dcode is a team... ...Systems Assess existing network systems, infrastructure,... ...modernization roadmaps that connect long-term architectural direction... ..., data sources, APIs, tools, and mission workflows. Lead...NetworkDcode
Washington DC19 days ago$102.7k - $164.6k
...experienced Senior Enterprise Solution Architect to lead the design and... ...complex systems, solutions, networks, infrastructure elements, or... ...design standards, methods and tools and ensure that they are applied... ...protected at all times. In connection with this, all employees...NetworkFull timeFor contractorsWork at officeLocal area$141.2k - $278.3k
...operations. Our global network offers a flexible... ...geographies with integrated solutions and services. We are... ...transforming market. We architect strategies for growth... ...including grounding, tools and connectors, orchestration... ...opportunities and connect and grow through...NetworkFull timeLocal areaFlexible hoursDeloitte
Rosslyn, VA3 days ago$126.37k - $173.75k
...making an impact. You can help connect the unconnected, drive the... ...of industry-leading optical solutions across the broader communications... ...product groupings – carrier network and enterprise network. The... ...services such as video, data and voice communications. The...NetworkFull timeWork experience placement- ...context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud,... ...What You’ll DoThe Customer Solution Architect (CSA) is a strategic, customer-... ...cloud provisioning (e.g., SITEIDs, VPC, network requirements).Execute high-value,...NetworkContract workFlexible hours
Teradata
Washington DC1 day ago $169k - $228.6k
...innovative cloud computing solutions and solve technical... ...helping to establish Amazon Web Services (AWS) as... ...highly motivated Solutions Architect to help accelerate our... ..., security, networking, data & analytics) experience... ...software development tools and...NetworkFlexible hoursAmazonWebServices
Arlington, VA18 hours ago$82.1k - $172.4k
Job Title: AWS Solution ArchitectJob Category: Information TechnologyTime... ...is seeking an AWS Solution Architect to design, implement, and... ...including infrastructure as code, network design, and security controls... ...with infrastructure as code tools (e.g., CloudFormation,...NetworkContract workWork experience placementWork at officeLocal areaWork from homeFlexible hoursCACI International
Washington DC18 hours ago$210.2k - $284.3k
...Principal Solutions Architect, Storage, WWSO Storage SA Team Job ID: 10562021 | Amazon Web Services, Inc. Amazon Web Services (AWS) is proud to be the pioneer and... ...systems engineering, infrastructure, security, networking, data & analytics) experience ~ Bachelor's...NetworkLocal areaWorldwideFlexible hoursAmazon Inc.
Arlington, VA14 hours ago- ...seeking a Subject Matter Expert (SME) Solution & Systems Integration Architect to join our team supporting a large... ..., security, data, platform, network, and operational risks early in the... ...SysML, BPMN, or equivalent modeling tools/notations. Cloud, integration, architecture...NetworkFlexible hours
Ignite IT
Washington DCa month ago - ...We are seeking a highly experienced Solution & Systems Integration Architect Subject Matter Expert (SME) to... ...engineering, cybersecurity, data, network, cloud, mobility, ITSM, and program... ..., SysML, BPMN, or similar modeling tools and standards. Architecture, cloud...NetworkPermanent employmentContract workTemporary work2 days per week
ATD Technology LLC
Suitland, MD3 days ago - ...Demonstrated experience architecting AI/ML applications on... ...services such as Amazon Bedrock and/or SageMaker... ..., availability, networking, security, and operational... ..., including network connectivity, PrivateLink or... ...Experience deploying solutions in AWS GovCloud, DoD...NetworkFull time
Infopact, Inc.
Arlington, VA15 days ago - ...Job Description Job Description The Solution Architect is responsible for evaluating... ...disciplines. Methods, Frameworks, and Tooling The Solution Architect is expected... ...technology domains including infrastructure, networking, cloud platforms, enterprise...Network
Systems Engineering Solutions Corporation
Suitland, MD24 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Network Voice (UCC Tools): Amazon Connect - "Solution Architect". Be the first to apply!
Related searches
- solution designer Washington DC
- senior solutions architect Washington DC
- aws solution architect Washington DC
- senior solution manager Washington DC
- solution architect contract Washington DC
- lead solution architect Washington DC
- business solutions architect Washington DC
- entry level aws solution architect Washington DC
- anaplan senior solutions architect Washington DC
- senior cloud solutions architect Washington DC