Department Secretary

Department Secretary - Per Diem - DaysThe Department Secretary's responsibilities include the coordination of administrative duties and public relations duties with their given program/department. Core job responsibilities include maintaining a line of communication between the patient, family, clinical staff and team members. Performs receptionist and clerical duties including but not limited to: monitoring and maintaining the electronic medical record, coordinating communication between patients and medical staff, greeting and checking in patients and families, utilizing the computer for data. Complete tasks related to the operations of their specific department including but not limited to: coordinating meetings, ordering supplies, running reports, and coordinating department events. Addresses customer issues including but not limited to: providing service excellence to patients and their families that meets or exceeds patient expectations through offering empathetic and compassionate patient-centered care; professionally managing patients, families and caregivers' needs and concerns using positive service recovery methods; responding to patient requests and makes active referrals to subject matter expert/decision-maker who can fulfill the patient request; providing culturally sensitive care. Perform other duties as required.Education/Experience Requirements REQUIRED: High school diploma or GED. One year of college PREFERRED: Liberals Arts or Secretarial Degree. Licensure/Certification Requirements PREFERRED: Certified Health Unit Coordinator.Disclaimer: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.