Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in December 2024 and is a growing team of three who are focused on building a strong foundation and delivering great service to our customers. I’ve been with State Farm since May 2018, and that experience helped prepare me to open my own agency and create a culture built on hard work, support, and growth.

I attended Western Kentucky University, and outside of the office I enjoy playing pickleball and spending time with my two Golden Retrievers. Creating a positive environment where people enjoy both their work and life outside the office is important to me.

We offer a strong benefits package that includes life and disability insurance, PTO, 14 days of vacation time, annual and quarterly bonuses, and licensing reimbursement. Our team also enjoys coaching opportunities for the Aspirant program, team outings, team-building events, and lunch-and-learn sessions, all with a focus on work-life balance.

Our office culture is close-knit, hardworking, and supportive. We’re looking for someone who is passionate about what they do, brings a strong work ethic, and wants to be part of a team that works closely together. If you’re looking for a place where you can grow with a new agency and make a real impact, this could be a great fit for you.

ROLE DESCRIPTION:
Nick Nunley - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.