Customer Service Specialist

SBM Management is currently looking to hire a Custodial (CSR) Lead to join their team! The CSR Leadhas responsibilities for overseeing activities within the assigned program. This includes the company employees and other temporary employees engaged in the program. Program could be custodial, clean room, recycle, moves, and maintenance. Adhere to, implement, and demonstrate safe work practices and procedures. Lead by example. Responsibilities Performs duties of employees within the program assigned. Assist with training employees in tasks, safety, policies, and procedures. Coordinate and monitors work activities. Written reports, such as pass down, weekly, or monthly. Perform quality, service, and safety inspections. Tracks equipment inventory, maintenance and repair. Tracks supplies inventory and maintained. Issue equipment and supplies. Monitors employees for proper use of personal protective equipment, supplies, and equipment. Reports employee personnel and customer issues to supervisor. Corrects at risk behavior immediately, then reports to the supervisor immediately. Reports accidents and incidents to the supervisor immediately. Provide recommendations for corrective action on areas that need improvement. Maintain records, i.e. training, inspections, data collection. Qualifications One to three months’ related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Ability to read and understand simple instructions and short messages. Bi-Lingual in Spanish a plus. Know how to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. Ability to apply common sense knowledge to carry out instructions furnished in written, verbal, or diagram form. Need a valid driver’s license and personal vehicle registered in applicant name. Job will require to be driving (Mileage is reimbursed). Must be able to use a computer and utilize basic functions. Good written and verbal skills, excellent customer service, time management skills, and training abilities. Use of forklifts and pallet jacks a plus. Compensation $19.00-$20.00 per hour Shift: Monday to Friday 7am-3:30pm SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. #J-18808-Ljbffr