Senior Workers Compensation Claims Adjuster - IL/IA

Overview Claims Background: Minimum of 3-5+ years of experience adjusting a full indemnity desk plus litigation. Jurisdictional Experience: Illinois, Iowa Active Adjusters' licenses: Must be licensed in the states that are being handled or reciprocals. Location: This role is eligible for fully remote work How you’ll make an impact Apply claims management experience to execute decision‑making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims. Interact extensively with various parties involved in the claim process to ensure effective communication and resolution. Provide exceptional customer service to our claimants on behalf of our clients, exhibiting empathy through each step of the claims process. Handle claims consistent with clients’ and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file. About you As a key member of our experienced Claims Adjuster team, you will: Investigate, evaluate, and resolve complex workers’ compensation claims applying your analytical skills to make informed decisions and bring claims to resolution. Work in partnership with our clients to deliver innovative solutions and enhance the claims management process. Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants. Required Qualifications High School Diploma. Minimum of 5 years related claims experience. Appropriately licensed and/or certified in all states in which claims are being handled. Knowledge of accepted industry standards and practices. Computer experience with related claims and business software. Desired Bachelor’s Degree Compensation and benefits Competitive compensation Comprehensive benefits programs designed to support your well‑being Career development opportunities and ongoing learning A collaborative, people‑first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we believe supporting our colleagues goes far beyond the role itself. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled). #J-18808-Ljbffr Arthur J. Gallagher & Co. (AJG)