Channel Account Manager Boston, Massachusetts, United States

When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture. Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication—while growing their careers in a culture where curiosity, creativity, and accountability thrive. We’re officially Great Place To Work Certified™ Exclaimer has been recognised by Great Place To Work® for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work® UK | Great Place to Work® USA About the opportunity Key responsibilities Identify, recruit, and onboard new partners aligned with our Microsoft-centric strategy. Prioritize target partners such as SHI, CDW, Insight, Connection, and other Microsoft-focused VARs. Work alongside direct sales Account Executives and Commercial sellers in a pod-based model. Coordinate go‑to‑market efforts with internal teams including marketing, sales engineering, and product. Manage a portfolio of managed partners, acting as their strategic advisor and primary point of contact. Collaborate with Partner Success Managers to deliver training, co‑selling support, and joint business planning. Support partners through the entire lifecycle: onboarding, enablement, pipeline growth, and renewals. Drive partner‑sourced and partner‑influenced revenue to meet or exceed quarterly and annual quotas. Support partners in identifying opportunities, registering deals, and closing business with Exclaimer’s account executives. Promote usage of our partner program benefits including deal registration, margin incentives, and co‑marketing support. Build awareness of Exclaimer’s value prop with partners’ sales and marketing teams. Participate in partner‑facing events, webinars, and enablement sessions. Ensure partners use Exclaimer internally and evangelize our solution. Skills, knowledge, and experience Previous commercial experience within channel sales, partner management, or indirect sales in B2B SaaS or IT/software environment. Deep understanding of the Microsoft ecosystem (O365/M365) and familiarity with key resellers/distributors. Proven ability to build and manage strategic relationships and drive channel‑sourced revenue. Experience supporting long‑tail partners or working with distribution is a plus. Excellent communication, collaboration, and organizational skills. Comfortable working in a high‑growth environment with evolving processes and tools. Familiarity with Salesforce, PRM tools, and partner portals is a bonus. At Exclaimer, we’re proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you. Alongside competitive pay, you’ll have access to generous paid time off, flexible working options including our XFlex programme and a "work from anywhere" allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood. Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support, and back your day‑to‑day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you're based, you'll find that Exclaimer’s benefits are designed to help you thrive: at work and beyond. At Exclaimer, inclusion is more than a policy - it’s part of who we are. We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We’re building a culture where everyone feels they belong and can thrive, and we’d love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via View email address on click.appcast.io to let us know. We want everyone to feel comfortable and supported throughout the recruitment process. If you’d like to discuss any reasonable adjustments, please don’t hesitate to get in touch with our team via View email address on click.appcast.io While most of our first‑stage interviews are held via video conference, we encourage in‑person meetings for hybrid or on‑site roles. This gives you a chance to see where you'd be working and meet the team. Rest assured, anything you choose to share with us will be treated confidentially and with respect. It will not influence our hiring decisions in any way. Our goal is to ensure a fair, accessible, and equitable recruitment experience for all. #J-18808-Ljbffr Exclaimer Group