Teller/Personal Banker

Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day’s operations while providing excellent customer service.Essential Functions:Receives cash and checks for deposit, verifies amounts, and looks for check endorsements. Examines cash carefully to guard against acceptance of counterfeit bills.Cashes check for customers after verifying identification and checking account balances in accordance with bank policyEnters transactions into computer and issues customer receiptsCounts cash balance at beginning of shift and balances cash and checks against computer records at end of shiftPrepares cashier’s checks, gift cards and debit cards as requestedExplains bank services and charges to customersObserves suspicious behavior and report any such activityExplains bank services and productsScanning deposits and payment transactionsAssist with customer access with safe deposit boxesGreet and refer customers to appropriate bank personnel to meet their financial needsBackup to opening New AccountsAll other duties as assignedKnowledge & Experience:Excellent Customer Service skillsManagement Skills – Ability to manage and motivate and constructively guide employeesActive Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Communication Skills – The ability to communicate effectivelyMathematics – using mathematics to solve problems to find over and shortsProblem Solving Skills – The ability to find resolution to problems in an efficient, practical mannerTime Management – managing one’s own time and the time of others within the groupAdministrative skills – basic computer skills including 10 key experienceEducation/Training:High School Diploma (GED or High School Equivalence Certificate)Teller Experience preferredStatus/Standard Schedule:Hourly full time position with varying hours Monday through Friday 7:30 a.m. – 6:15 p.m. and Saturday rotation 8:00 a.m. - 12:00 p.m. #J-18808-Ljbffr