Plumbing Operations Manager

Plumbing Operations ManagerThe Plumbing Operations Manager provides leadership, scheduling, coordination, supervision, and oversight of the performance of personnel. The Manager often acts as a client interface and problem solver. As a manager, you will exercise responsibility for developing and managing business operations that increase sales, profitability, market share, and customer and employee satisfaction.This individual will be responsible for sales revenue, forecasting, and meeting targeted quota objectives. This is an opportunity to lead a team of great people toward great results. We are looking for a well?rounded, customer?focused professional to help shape the future of our company. We work best with versatile individuals who can learn quickly, think on their feet, and rapidly become competent in our company's operations.Duties And ResponsibilitiesResponsible for leading the team in achieving sales revenue goals; achievement of sales is a primary objectiveEnsure new team members are oriented to company expectationsAssess the competency and capability of personnel, providing coaching and trainingEvaluate performance to ensure personnel meet quality workmanship standardsOversee assignment of individuals' daily schedulesSet and maintain work standards and outline behavioral expectations to ensure employee morale and productivityMaintain a record of achieving a high level of customer satisfactionDelegate responsibilities and follow up to assess resultsPromote, support, and facilitate teamwork while fostering a positive work environmentIdentify needs and deficiencies in planning, scheduling, and communicationTranslate work requirements into prioritized plans for individual tasks and assignmentsReview and adjust workplace activities and schedules to meet customer needsWork with personnel to overcome job challengesParticipate in incident investigations and reviewsReport on workforce productivity, work progress, and revenue generationRecommend personnel transfers, actions, and promotionsRequirementsMinimum of 5 years of experience in a leadership role in the Plumbing tradeHands?on experience as a qualified and competent plumber (license preferred)Prior experience managing a large group of employees preferredStrong computer skills, including Microsoft OfficeProven success in driving revenue and achieving targeted quotasOutstanding leadership skillsBenefitsMedical InsuranceDental InsuranceVision InsuranceLife InsurancePaid VacationPaid HolidaysProfit Sharing401(K) with company matchRelocation Assistance