Admissions Counselor I, Graduate

Job Description

Job Description

Essential Duties and Responsibilities include:

To perform this job successfully, an individual must be able to accomplish each of the below duties satisfactorily:

1. Represents the University to prospective students and the general public with the highest degree of professionalism through an array of outreach programs, activities, and events.
2. Provide timely and professional customer service and actively connect with prospective students through phone, email, virtual meetings, events, and in-person appointments.
3. Advises prospective students through the admissions process from inquiry to enrollment.
4. Maintain consistent follow-up communication with prospective students to encourage application completion and enrollment.
5. Represent the university at recruitment events, graduate fairs, information sessions, webinars, and networking opportunities.
6. Maintain accurate and detailed records of recruitment activity, application progress, and enrollment outcomes within the university CRM and student information systems.
7. Review application materials for completeness, coordinate communication and execution of interviews with appropriate faculty or admissions staff, as needed.
8. Work closely with academic departments to support enrollment initiatives and student engagement.
9. Presents program and admissions information to prospective students at information sessions and conferences.
10. Meets aggressive enrollment goals for each start term.
11. Works collaboratively with appropriate Concordia University Irvine personnel to grow and improve academic programs.
12. Supports, and contributes to, the mission and vision of Concordia University Irvine
13. Some evening and weekend hours, as needed.
14. Some travel required.
15. Other duties as may be assigned.