Showroom Associate

Job Description

Job Description

Job Title: Showroom Associate

Department: Retail - Naples
Reports To: Managing Partner

FLSA: Non-exempt

Job Summary:

The Showroom Associate is responsible for welcoming clients to the showroom, providing an overview of the company’s products and services, and ensuring a positive first impression. This role serves as the initial point of contact for prospective clients and facilitates a smooth handoff to the appropriate sales representative.

Key Responsibilities:

• Greet and welcome clients in a professional, friendly, and engaging manner
• Conduct showroom tours and explain company offerings, products, and services
• Understand client needs at a high level and direct them to the appropriate sales representative
• Maintain the appearance and organization of the showroom at all times
• Schedule appointments and coordinate client visits with the sales team
• Track and log visitor information and client inquiries
• Support the sales team by ensuring a seamless client experience from arrival to handoff
• Assist with showroom events, promotions, and special client visits as needed

Qualifications:

Education:

• High school diploma or equivalent required; associate or bachelor’s degree preferred

Knowledge, Experience and Skills:

• 1 – 3 years of experience in customer service, hospitality, retail, or showroom environments preferred
• Strong interpersonal and communication skills
• Professional appearance and demeanor
• Ability to multitask and manage client flow in a fast-paced environment
• Basic computer skills and comfort using scheduling or CRM tools
• Customer-focused mindset
• Attention to detail
• Ability to work independently and as part of a team

Physical Requirements:

• Ability to stand and walk for extended periods throughout the workday
• Capability to lift, carry, and move merchandise (typically up to 25–50 lbs, with or without assistance)
• Frequent bending, reaching, stretching, and stooping to arrange or retrieve products
• Ability to use hands and arms for handling, assembling, tagging, and displaying items
• Visual ability to read labels, price tags, and product information

EEO STATEMENT:

Italkraft Holdings LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of and will not be discriminated against on the basis of race, color, religion, sex, national origin, sexual orientation or expression, age, gender identity, pregnancy or breastfeeding, disability, genetic information, marital status, protected veteran status, or other status protected by state or federal law.