DevOps Manager / Team Lead

Description We are seeking a visionary and hands‑on DevOps Architect to lead our DevOps strategy and architecture while managing a distributed team of DevOps engineers. This role combines deep technical leadership with future‑state thinking—you will architect enterprise‑scale solutions, champion modern secure software delivery practices, and drive continuous deployment of our multi‑tenant SaaS platform composed of multiple microservices. You will serve as a trusted advisor to executive leadership and engineering teams, embedding security‑first principles across our development lifecycle, evolving platform engineering, and keeping our technology strategy ahead of industry shifts. This role is based in our Boston office, which has a flexible hybrid work model. Responsibilities Key Responsibilities Design and architect enterprise‑wide DevOps frameworks and infrastructure supporting continuous delivery for our enterprise multi‑tenant SaaS product. Lead and mentor global distributed DevOps teams to foster DevOps culture adoption, cross‑functional collaboration, and support for engineering, product, and QA squads in agile delivery. Build internal developer platforms from the ground up that accelerate software delivery velocity, reduce cognitive load for engineering teams, and establish comprehensive GitHub‑centric development strategies enabling rapid, secure, and reliable software delivery across distributed teams. Proven shift‑left security implementation, SRE practices, and IT partnerships for production automation. Drive platform engineering initiatives through infrastructure‑as‑code adoption and containerization frameworks that enable self‑service infrastructure provisioning, standardized deployment patterns, and automated scaling across AWS environments. Influence microservices architecture decisions to ensure scalability, maintainability, and operational excellence while providing tools/training to accelerate multi‑team development cycles. Drive infrastructure cost optimization and budget management across AWS environments while ensuring compliance controls and governance frameworks are embedded within software development and deployment processes to meet regulatory and security standards, including SOC 2 and other industry requirements. Define and monitor key DevOps metrics, including deployment frequency, lead time for changes, MTTR, and change failure rate, while establishing comprehensive observability and monitoring capabilities across all systems to ensure optimal performance, reliability, and data‑driven continuous improvement. Drive and follow up on implementation of strategic DevOps improvements and initiatives while establishing governance standards, best practices, and self‑service capabilities that enable development teams to deploy, monitor, and manage applications independently. Qualifications Required Qualifications 8+ years of experience in DevOps, SRE, or Cloud Engineering, with 3+ years in architectural leadership roles and 3+ years of experience managing DevOps teams. Proven experience collaborating with senior leadership, architects, and stakeholders to define and execute DevOps strategies, release management frameworks, and technology roadmaps, with a strong ability to influence organizational direction. Expert‑level knowledge of AWS cloud services and 5+ years of hands‑on experience with the GitHub platform, with proven ability to architect enterprise‑scale solutions. Deep expertise in DevOps principles and methodologies, including Agile and GitOps practices, with proven experience in CI/CD pipeline architecture, Terraform infrastructure‑as‑code, and automation frameworks for enterprise multi‑tenant cloud native application. Strong knowledge of Linux systems and scripting languages, including Bash and PowerShell, with experience in infrastructure monitoring, troubleshooting, and performance optimization. Proven experience implementing shift‑left security practices through collaboration with security teams and a strong background in SRE practices and production deployment automation with IT partnership experience. Proven track record architecting DevOps solutions for multi‑microservices SaaS platforms, with a strong security mindset and compliance framework experience, including SOC 2 and industry regulatory standards. Strong programming background with hands‑on development experience in Python, Java, or .NET and the ability to influence application architecture decisions for microservices deployment and release optimization, with some hands‑on technical involvement. Experience with Azure DevOps, Ansible configuration management, and proficiency in containerization technologies, with strong AWS infrastructure development skills. Strong team management capabilities and excellent cross‑functional collaboration skills for working effectively with security, IT, and diverse technical stakeholders across distributed environments. Success in hiring and developing high‑performing teams in distributed, multi‑team settings. Bachelor's degree in Computer Science, Engineering, or a related field, with equivalent technical experience considered

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