Senior Analyst, Entitlement & Stakeholder Insights
$58.65 per hourTechworkers
Techworkers is looking for a highly skilled Business Analyst to enhance the Cisco Customer Experience. This role involves managing escalation communications regarding service entitlement exceptions, analyzing customer service behaviors, and supporting process improvements. The ideal candidate has a BA/BS degree, 8+ years in a relevant field, and proficiency in tools like SQL and Tableau. The position offers a maximum pay rate of $58.65/hour. #J-18808-Ljbffr Techworkers
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