Product Delivery Manager - Commercial Real Estate Lending Technology - Vice President

Product Delivery Manager - Commercial Real Estate Lending Technology - Vice President Charlotte, NC, United States Job Information Job Identification 210731519 Business Unit Commercial & Investment Bank Posting Date 04/07/2026, 03:59 PM Locations 4201 Congress St, Charlotte, NC, 28209, US Job Schedule Full time Job Description Our team is seeking an impact-oriented, systems-thinking Product Delivery Manager. In this role, you will have a significant opportunity to define software behavior based on uncovered business requirements. You will be responsible for relentlessly advocating for best-in-class commercial real estate software and will work closely with a cross-functional group of product managers, user researchers and engineers to propose and drive customer-focused innovation, impacting customers from all over the world. A successful candidate will have strong business acumen and possess excellent problem solving and analytical abilities. They will focus on creating actionable insights and recommendations, not just gathering requirements. They will have the ability to work with design, technology, product development, and business teams. They will have a passion for software development, operate independently, and be an innovator who is comfortable leading from the gray. They are able to balance strategic thinking against detailed execution in a collaborative environment. They'll have strong attention to detail, an ability to work in a fast-paced environment, driven by a desire to innovate and deliver results. As a Product Delivery Manager, you will have an enormous opportunity to impact the core commercial real estate business. In this role, you will partner with our product managers to prioritize, develop, and help implement product backlog items. You will partner with end users to uncover requirements and immerse yourself in their daily activities. You will work directly with designers to collaborate on solutions that meet requirements and delight customers. You will work as a part of a software engineering team and provide insight, requirements, and clarity to developers daily. You will be responsible for facilitating and providing operational support for the product and engineering teams and may be asked to lead refinement sessions and coordinate other agile development ceremonies.

KEY RESPONSIBILITIES

Perform complex analysis on commercial real estate problems to identify opportunities to improve sales and overall customer experience Establish backlog items for new software that will in support sales leads and portfolio features Conduct interviews and design thinking sessions with end users to understand problems and ideate on potential solutions Help prioritize the product backlog in conjunction with product and engineering teams Create mockups and wireframes as part of requirement elicitation Manage multiple projects and proactively communicate issues and priorities Communicate complicated problems and solutions to stakeholders, both verbally and in writing

REQUIRED QUALIFICATIONS

Bachelor’s degree in Computer Information Systems, Computer Science, or similar fieldor5+ years relevant industry experience Advanced experience analyzing software problems and documenting requirement artifacts including user stories, use cases, and process flows Advanced experience creating mockups and wireframes with tools like Figma, Sketch, Balsamiq Mockups, or similar Strong verbal and written communication skills Strong organizational skills, attention to detail, and experience balancing concurrent deadlines Comfortable influencing others and negotiating Comfortable working in a fast paced, highly collaborative, and dynamic environment

PREFERRED QUALIFICATIONS

Prior experience using Atlassian tools like JIRA and Confluence Working knowledge of domain modeling and/or data normalization concepts in databases Benefits We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans #J-18808-Ljbffr JPMorgan Chase & Co.