Digital & IT Senior Analyst
jobright.com
Join to apply for the Digital & IT Senior Analyst role at Jobright.ai 3 days ago Be among the first 25 applicants Join to apply for the Digital & IT Senior Analyst role at Jobright.ai Get AI-powered advice on this job and more exclusive features. Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Parker Hannifin is a Fortune 250 company that is leading the development of high-quality products for engineering breakthroughs. The Digital & IT Senior Analyst will support end users and maintain IT systems, ensuring smooth operations and addressing technical issues while driving improvements in IT processes and infrastructure. Responsibilities:
- Project Management experience is required
- Managing incidents and requests in coordination with global IT service desk, utilizing ITIL foundational principles.
- This role is responsible for direct interaction with internal customers, including, but not limited to, investigating comprehensive business requirements and use cases and recommending appropriate solutions.
- This role requires you to drive results and proactively identify and resolve problems.
- Create and communicate decisions impacting the wider business, effectively managing customer expectations.
- Provide monthly management reporting on the status of all projects.
- Lead large infrastructure improvement projects, such as hardware/software installation or upgrades, migration to cloud services, OT and IoT network segmentation, or installation of new technology.
- Stays abreast of new Digital and IT technological innovation/processes and researches the usage at Parker.
- Network disaster recovery planning, documentation, training, and periodic testing per corporate requirements.
- Prepare budgets for various IT capital and expense initiatives.
- Manage endpoint lifecycle of on-site assets.
- Develop detailed task lists, timelines, and resource budgets to complete projects. Align resources to tasks to accomplish projects.
- Manage maintenance contracts and providers of outsourced services, deploy equipment, and recommend, plan, and oversee periodic equipment refresh.
- Develops training materials to support process changes and new technology introductions.
- Evaluate unplanned requests and determine appropriate priority and action.
- Coordinates with company leadership to determine new technologies and enhancements for the company’s systems.
- Follow established safety and environmental policies, procedures, and methods applicable to the work area.
- Provide after-hour technical support as needed.
- Overnight travel to remote locations to assist in the implementation of technical solutions as needed.
- This role requires an experienced senior analyst who can partner effectively with all levels of the organization, including the ability to drive results and proactively identify and resolve problems.
- Perform other duties as necessary
- Must be a U.S. Citizen or have U.S. Permanent Resident status
- Bachelor’s degree or higher in Information Systems, Computer Science, or technology-related field of study
- 4-6+ years of relevant work experience in IT systems required
- Project management skills, standards, methods, and techniques, required
- Must be self-motivated and a self-starter
- 2+ years IT project management experience
- Demonstrated leadership
- Strong business analysis experience and skillset
- Demonstrated ability to develop and prepare use cases, functional specifications, and technical requirements
- Experience with Agile methodologies, Azure DevOps
- Strong consultative, advisory, negotiation, and facilitation skills
- Excellent written and verbal communications
- Proficiency in English language, including speaking, reading, and writing
- Ability to apply innovative thinking toward problem resolution
- Ability to handle sensitive information in a confidential manner
- Strong written and verbal communication
- Detail-oriented with excellent organizational and time management
- Ability to work in a fast-paced environment and manage multiple priorities
- Willingness to learn and take initiative
- Self-starter with the ability to work independently, collaboratively, and in a team environment
- Ability to work for extended periods of time while sitting or standing.
- Ability to use hands and fingers for extended periods of time.
- Ability to perform repetitive motions for extended periods of time.
- Ability to lift and move equipment up to 40 pounds.
Vacancy posted more than 2 months ago
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