General Manager, Access Operations

To drive profitable growth and operational scale, the full-time salaried General Manager, Access Operations will manage P&L responsibilities, optimize healthcare access workflows, and enhance subscriber membership models in a remote-first environment. Key responsibilities Own full P&L responsibility, focusing on revenue growth, margin expansion, and cost optimization Develop and execute scalable growth strategies to enhance subscriber membership and retention Lead day-to-day operations while establishing KPIs tied to membership performance and ensuring compliance with healthcare regulations Required qualifications 10+ years of progressive leadership experience in subscription software or B2B2C models Demonstrated ownership of P&L or business unit economics in a growth-oriented, investor-backed setting Strong experience managing subscriber or membership-based business models, including retention and churn Background in patient access platforms, revenue cycle, or digital health membership models MBA or advanced degree in business, healthcare administration, or a related field