Director, Chief Software Architect

Chief Software Architect Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain®, are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. The Chief Software Architect is responsible for defining, evolving, and governing the end-to-end architecture of the myQ IoT platform at Chamberlain Group. The myQ platform underpins Chamberlain's connected access product portfolio, enabling smart residential garage door openers, gates, commercial access solutions, video-enabled devices, and partner integrations that serve millions of customers globally. This role provides enterprise-level technical leadership across cloud and middleware platforms, IoT connectivity and services, video systems, and interactions with firmware & hardware, as well as all internal and external system integrations that power myQ residential and commercial solutions at scale. Serving as the senior technical authority and architectural voice for the platform, the Chief Software Architect champions modern cloud-native practices, scalable architectural patterns, and strategic technology adoption, guiding engineering teams through platform modernization and continuous evolution. In close partnership with Engineering, Product Management, and cross-functional stakeholders, the role translates business and customer requirements into cohesive architectural strategies and standards, ensuring the myQ ecosystem delivers secure, reliable, and seamless connected access experiences, while supporting rapid innovation across Chamberlain's growing product lines and partner ecosystem. Job Responsibilities: Role expectations balance 50% Architectural leadership, collaboration, technical and cost oversight, and evangelism with 50% Hands-On technical work designing, implementing, and executing on the most complex technical problems in the myQ Platform Create and maintain an Architectural Roadmap that supports all Software Engineering Roadmaps and Product Roadmaps Work with Architects to specify and implement architectural guidelines and standards for myQ Product and Application development Develop and drive how GenAI can influence, improve, and expedite software delivery Set standards and best practices to create reusable code, components, Data and Platform capabilities Lead technical discussions in community of practice, design review, or other technical meeting forums Communicate broadly, coach and teach Engineering Management, including roadmap reviews with Executive stakeholders to align with company strategy Can take the form of Proof-of-Concept development, technical assessments, or embedding with Product or Platform Engineering teams for periods of time Collaborate with other Chamberlain domain experts, such as infrastructure, data, and analytics, as the team develops features and platform enhancements Analyze requirements, collaborate with architects and senior engineers to produce thoughtful software designs of large scope and high complexity Provide mentoring and coaching to engineers and architects to increase the software capability of the development teams Stay current on modern technologies and innovations, which can further enhance and improve the commercial success of the MyQ connectivity solution Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. Protect Chamberlain Group's reputation by keeping information confidential. Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. Contribute to the team effort by accomplishing related results and participating on projects as needed. Job Requirements: Bachelor's degree in Computer Science or Engineering (Industrial, Mechanical, Electronics) 12-15+ years of progressive experience in software, systems, or platform architecture, with significant ownership of large-scale, distributed systems. Proven experience architecting and scaling IoT platforms supporting millions of connected devices, including device onboarding, identity, messaging, telemetry, and command/control. Strong background in cloud-native architectures on major public cloud platforms (AWS preferred), including event-driven systems, microservices, data pipelines, and high-availability designs. Hands-on experience designing and evolving end-to-end systems spanning cloud services, embedded firmware, hardware capabilities, mobile/web applications, and third-party integrations. Demonstrated experience with video platforms or data-intensive systems, including real-time streaming, storage, analytics, and cost-aware architecture at scale. Deep understanding of consumer security, localized data privacy concerns, and compliance principles across cloud, IoT devices, APIs, and customer-facing systems. Track record of leading platform modernization initiatives, introducing modern technologies and architectural patterns while managing technical debt. Experience in influencing and guiding multiple engineering teams and senior leaders through architectural decisions in complex, matrixed organizations. Strong ability to translate business and product strategy into clear technical direction, architectural standards, and system design trade-offs. Experience partnering with Product Management, Operations, Quality, and Customer-facing teams to deliver reliable, customer-centric platforms. Prior experience in consumer IoT, smart home, access control, or industrial IoT environments strongly preferred Knowledge, Skills, and Abilities: Thorough understanding of software development and design principles Thorough understanding of cloud-based development Some depth of knowledge on IoT systems and interfaces with physical products Ability to provide clear direction to multiple development teams across teams and geographies Strong leadership and communication qualities Ability to estimate work, support project plan creation, and report out progress to functional management at a platform level The pay range for this position is $215,824.00 - $352,938.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence View email address on click.appcast.io. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly. Chamberlain Group