On Call-Dispatcher

Responsibilities

The Public Safety/Fire & Rescue Departments at Saint Michael's College are inviting applications for an on call Dispatch Switchboard Operator to dispatch radio calls and operate the College switchboard. The successful candidate will be responsible for answering all incoming calls and directing calls to the appropriate party quickly, accurately, and professionally. This role monitors all emergency calls for SMC campus and the surrounding community and notifies the appropriate departments. Dispatch, switchboard, emergency services experience desirable, but we will provide training for a motivated and dependable person with demonstrated aptitude.


For the full job description, click here.

The On Call Dispatch Switchboard Operator works a minimum of 16 hours/month, year-round. This hourly, part-time position is not eligible for regular College provided fringe benefits. Pay starts at $17.25 per hour, and shift differentials apply when working on certain shifts.


We recognize that people assess their skills and experience differently. Studies have shown that some candidates may hesitate to apply for a position unless they feel they meet every qualification listed. However, many of the skills and responsibilities in this role can be developed on the job. If you believe you could bring value to our students and community and meet most of what we're looking for, we encourage you to apply.


We are an equal opportunity employer and welcome applicants from all backgrounds. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.


Requirements:


Applicants must have the following:

• High school diploma or equivalent

• Prior working experience preferred; dispatch/switchboard/emergency services experience desirable

• Must be able to multi-task and prioritize emergency calls, alarms, calls for service, and college switchboard calls efficiently, and be able to deal tactfully and calmly with a wide variety of callers

• Ability to document calls and activities, provide information and services, and appropriately represent the College

• Must be able to work flexible hours as this is a 24/7 operation

An offer of employment will be contingent upon the successful completion of a background check.


Application Instructions:


Please be prepared to attach the following documents after clicking on Apply Now button:

• Resume

• Cover letter including a statement about contributions you could make toward helping Saint Michael's College become a more culturally responsive and inclusive community and how your skills and experiences would contribute to diversity, equity, and inclusion efforts on campus

Review of applications will begin immediately and continue until the position is filled.