Director of Warehouse Systems and Operations

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career.We offer competitive compensation and benefits packages for our Team Members.Director of Warehouse Systems and OperationsThe Director of Warehouse Systems and Operations is responsible for setting overarching goals for activities within all Niagara’s Warehouse & Yard activities. This includes support, execution, strategy and deployment across processes, systems technology, Warehouse learning & operations, WMS & ERP systems training, new and existing systematic customer request implementation, factory business processes, factory inventory services and network wide centralization of shipping operations. The primary mode for implementing these efforts is through services to support good decision-making and training programs. Warehouse & Yard is a service and execution organization committed to supporting Manufacturing and Supply Chain related disciplines by being focused on knowledge transfer, innovation, and communication. The Director will also flex resources to focus plants or plants during time of need to support daily operations. Director will support Beverage and Water warehouse operations. Help build capability and bench strength within the operations. Keeping teams calibrated and focused on the core pillar metrics of safety, quality, process time, inventory, asset management, fill factor, overall efficiency and scrap reduction.Essential FunctionsDrive ongoing improvements for Key Performance Indicators in our Warehouse and Yard operations. Including, but not limited to: Inventory Health, Warehouse Space Utilization, Dock Door Optimization, Truck Total Processing Time, Trailer Turn rate, and similar.Inventory scorecard, scrap and audit ready support and oversight for the plants to ensure we are meeting all brand customer requirements. Making sure we have the right RM needed to align with production requirements. Manage FEFO in the plants to reduce scrap and expired product.Provide key operational services around: Yard Optimization, Shipping Support, Brand Services, Factory & 1PL/3PL Inventory Services, Factory Analytics, and services required to improve factory performance inside the box for metrics identified by internal execution partners.Use outputs of services to provide skills and competency training for the factories around: Inventory Training, Systems Training, Workflow Training, Warehouse Automation Training, Production Systems Training, specialized inventory systems training (parts, non-stock items, etc.), and develop curriculum to support those training needs.Provide direction to Plant Warehouse Managers, 1PL Managers, Warehouse Supervisors, Operation Specialist and related roles to maximize their consistent application of known Niagara best practices. Create routine meetings, metrics and development paths designed to create cohesive alignment among the plant inventory team members.Collaborate with multiple development teams to oversee and manage routine technical development activitiesProvide voice of the customer for architectural decisions as well as technical design specificationsReview system functional & operational needs for projects and identify feasibility cooperating with key stakeholdersEvaluate existing business processes and recommend feasible changes & continuous improvement opportunitiesPresent solutions to internal customers including Directors, Business Development Managers, Brand, Manufacturing Finance, and Regional VPsSupport factory and HQ operations teams by identifying and implementing improvements to existing operationsDirect the program management and improvement of Niagara’s centralized shipping operationsSupport the implementation and standardization of inventory policyDetermine performance opportunities & oversee structured needs analysis to determine operational and system performance gaps and develop plans to close the gapsDirect all aspects of systems related technical learning developmentPivot SME`s into Focus Plants as supplemental staffing, or any time a plant needs more expertise than is available locallyDeploy tactical experts for relief during a throughput crisis to increase overall distribution and warehousing effectivenessContinually develop subject matter experts within the training team to address Niagara’s growing technical demandsDesign startup training programs that allow plant personnel to successfully operate all aspects of Niagara manufacturing and product technologiesDeploy SME`s to provide emergency and relief staffing to focus plants or plants in distressInteract with Plant Directors to determine training needs and develop overall learning plansCollaborate with PDs and Regional VPs to best serve the plants during peak operationsProvides field services to joint stakeholders within HQ, such as methods-compliance audits, within the expertise of the team of SMEsEnable the future by maximizing use of automation assets, e-systems, and other technologiesBalance the work of trainers / SMEs to deliver instructor-led training, hands-on/OJT training,Leads the design and development of technical training contentEnsures compliance with applicable rules, procedures, and policies, as required by both internal directives and external agenciesHelp facilities develop their own skills development programs and support them in implementing those programsCollaborates with colleagues within the Learning and Development function to ensure consistent application of Corporate Learning and development standardsOversee course materials and lesson plans, maintain document control, and authorize local SMEs to use materials. Identify and leverage plant & department SMEs to support thisIdentify and add manufacturing systems, operation and business competencies as needed to make Niagara successful or as assigned by internal customers, peers or leadershipSupport deployment of all Niagara Learning initiatives, regardless of technical contentProvide innovative means of coaching and program developmentInterface as required with the external partners, vendors, and various internal cross functional groupsPlease note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.QualificationsMinimum Qualifications:10+ Years – Experience in operations or adult learning theory or similar manufacturing environment10+ Years – Experience in Position10+ Years – Experience managing people/projects*experience may include a combination of work experience and educationPreferred Qualifications:10+ Years– Experience in Field or similar manufacturing environment10+ Years – Experience working in Position 10+ Years – Experience managing people/projects*experience may include a combination of work experience and educationCompetenciesThis position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:Lead Like an OwnerMakes safety the number one priorityKeeps alert for safety issues and escalates immediatelyEffectively prioritizes tasks based on department goalsShows respect to others and confronts interpersonal issues directlyPrioritizes resolution of customer issues effectivelyResponds promptly and honors commitments to internal and external customersInnovACTMakes recommendations to continuously improve policies, methods, procedures, and/or productsDemonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstancesIncreases performance through greater efficiencyFind a WaySeeks to develop technical knowledge through learning from other expertsUnderstands interdepartmental impact of individual decisions and actionsSeeks solutions rather than placing blameEmpowered to be GreatConsistently looks for ways to improve one’s self through growth and development opportunitiesCommunicates clearly and promptly up, down, and acrossCommunicates effectively to manage expectationsEducationMinimum Required: Bachelor's Degree in Supply Chain, Engineering or other technical discipline pertaining to manufacturing.Preferred: Master's Degree in business, education or related fieldCertification/License: Required: N/APreferred: ATD CertifiedForeign Language Required: None RequiredPreferred: Elementary ProficiencySpanishTypical Compensation RangePay Rate Type: Salary$178,481.04 - $249,873.47 / YearlyBonus Target: 20% AnnualBenefitsOur Total Rewards package is thoughtfully designed to support both you and your family:Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.Paid Time Off for holidays, sick time, and vacation timePaid parental and caregiver leavesMedical, including virtual care optionsDentalVision401(k) with company matchHealth Savings Account with company matchFlexible Spending AccountsExpanded mental wellbeing benefits including free counseling sessions for all team members and household family membersFamily Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursementsIncome protection including Life and AD&D, short and long-term disability, critical illness and an accident planSpecial discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunitiesAnd more!* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.SummaryLocation: Corp-Offsite - Diamond Bar, CAType: Full time