Salesforce Business Analyst

Purple DriveSalesforce Business AnalystShare McLean, VA PDT - 11768 10-15Role Descriptions:Lead requirements gathering workshops and stakeholder discussions across business| product| and technology teamsTranslate business needs into clear| concise| and delivery-ready user stories and functional specificationsWork closely with UX| development| and QA teams to ensure requirements are fully understood and implemented as intendedSupport backlog grooming| sprint planning| and sprint reviews with accurate and prioritized requirementsAct as a key liaison between business stakeholders| Salesforce implementation teams| and mobile development teamsEnsure traceability between business objectives| functional requirements| and delivered functionalitySupport change management by assessing impact and updating documentation as requirements evolveEssential Skills:Strong experience in business analysis| requirements gathering| and documentation for complex digital programsAbility to elicit| analyze| and document business needs across business| product| technology| and vendor teamsProven experience translating business requirements into user stories| functional requirements| and acceptance criteriaExperience working on Salesforce-based programs| preferably Experience Cloud| Loyalty Cloud| or similar CRM platformsStrong understanding of Agile Scrum delivery modelsExperience supporting member-facing or customer-facing digital platforms| preferably in banking or financial servicesExcellent documentation skills using tools such as JIRA| Confluence| or equivalent