Director of Human Resources

Mission Statement:  Inspired by the Franciscan Values of compassion, dignity, and respect, we support individuals with diverse and unique abilities to achieve their highest quality of life, personal growth, and spiritual awareness.

Summary:  Provides strategic leadership and oversight for all Human Resources functions to support organizational goals, employee relations, and compliance obligations. Directs and administers the Human Resources Department, including personnel management, benefits administration, workers’ compensation, employee relations, performance management, corrective actions, policy implementation, and regulatory compliance. Provides direct and indirect supervision to department staff and leads departmental planning, development, and continuous improvement initiatives. Participates in the development and implementation of organizational policies, procedures, and workforce strategies. Performs the administrative and operational duties necessary to ensure effective department functioning, accountability, risk management, and support of organizational commitments and employee needs.

This position will require occasional travel away from the corporate headquarters in Jefferson, WI to Waukesha, WI and Schaumburg, IL.

Role Description

· Directs and administers all Human Resources functions, including employee relations, recruitment, onboarding, benefits administration, compensation, performance management, workers’ compensation, leave administration, and compliance activities.

· Serves as a strategic partner to organizational leadership by providing guidance and recommendations related to workforce planning, employee engagement, organizational development, and personnel matters.

· Oversees and manages complex employee relations issues, including investigations, complaints, disciplinary actions, corrective action processes, conflict resolution, and terminations.

· Ensures organizational compliance with all applicable federal, state, and local employment laws, regulations, licensing standards, and organizational policies and procedures.

· Develops, implements, reviews, and updates Human Resources policies, procedures, and practices to support organizational objectives and minimize risk.

· Oversees employee benefits programs, including health insurance, retirement plans, leave programs, workers’ compensation, unemployment claims, and related vendor relationships.

· Provides leadership, supervision, coaching, and development to Human Resources staff to ensure efficient and effective departmental operations.

· Advises managers and supervisors on employee performance issues, documentation, corrective actions, policy interpretation, and employment-related concerns.

· Leads and supports recruitment, hiring, retention, and succession planning efforts to meet organizational staffing needs.

· Maintains confidentiality and ensures appropriate handling of sensitive employee, organizational, and legal information.

· Works collaboratively with the Finance Department to support payroll processes, ensure accuracy of employee compensation and deductions, resolve payroll-related issues, and maintain compliance with applicable wage and hour regulations.

· Monitors HR trends, regulatory changes, and best practices to recommend and implement process improvements and organizational initiatives.

· Oversees HR recordkeeping, reporting, audits, and documentation to ensure accuracy, accountability, and compliance.

· Participates in budget development and monitors departmental expenditures and resource utilization.

· Responds to urgent, sensitive, or crisis-related personnel matters and provides appropriate leadership and follow-up actions.

· Collaborates with internal and external stakeholders, including legal counsel, insurance representatives, regulatory agencies, and organizational leadership, as necessary.

· Effectively works with individuals and teams to meet organizational needs and provides a work environment that will enhance potential and job satisfaction.

· Leads and participates in strategic planning and development initiatives to achieve the overall mission and vision of the organization.

· Communicates effectively and professionally in verbal and written interactions while maintaining accurate records, reports, and correspondence.

Qualifications

• Bachelor’s degree in Human Resources or related field required; Master’s degree in a related field preferred. Requires five to seven years of post-degree related experience, or an equivalent combination of education, training, and experience.
• Working knowledge of developmental disabilities. Previous experience in program management /development. Previous supervisory experience. Working knowledge of employment law. PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred.