Store Manager

Job Description

Job Description

Position Summary

Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.

Responsibilities :

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Minimum Qualifications :

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

OUR CREW KNOWS BENEFITS:

• Medical, Dental and Vision – Starting day 1 for all our teammates.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On demand pay (daily pay) program available.

OUR VALUES GIVE BACK TO YOU:

• Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
• Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.