Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2008 and has grown into a strong team of eight who truly enjoy working together. I previously worked in State Farm corporate and am a second-generation State Farm agent (my mother was an agent), so this business has always been close to my heart.

I’m a Weber State University alum, married with four kids, and love spending time outdoors hiking and staying active. I also enjoy event planning, which probably explains why we’re big on celebrating milestones and team wins in our office. Family keeps me grounded, and that same family-first mindset shapes our culture.

Our office is extremely family-friendly. We offer 10 vacation days, paid major holidays, licensing paid up front, and regular weekly and monthly promotions for goals met. We hold consistent team meetings focused on development and growth, and we make it a point to celebrate big milestones together.

Our culture is close-knit, supportive, and built on positive energy. We have a tenured team that takes pride in what we do and how we serve our customers. We’re looking for honest, ethical people who genuinely care. Skills can be trained—but heart, pride, and energy are who you are. If you bring the right vibe and a strong desire to make a difference, this could be a great place to grow.

ROLE DESCRIPTION:
Kallee Genta - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.