Staff Service Mechanical Engineer

Job Overview The Otis Service Center is seeking a hands‑on Staff Mechanical Engineer to support NAA field service and maintenance personnel in elevator repair, maintenance, and troubleshooting. The role involves diagnosing complex mechanical and electromechanical issues, developing repair solutions, improving reliability, and supporting mobile and on‑site operations. Responsibilities Diagnose failures involving bearings, sheaves, traction machines, and rotating equipment. Support field mechanics with troubleshooting and replacement of elevator components and systems. Investigate field incidents and conduct root cause failure analysis for mechanical and electromechanical failures. Perform jobsite testing and surveying. Manage moderately sized and complex projects across multiple disciplines, ensuring on‑schedule delivery and cost‑savings targets. Provide input to optimize department processes and data collection related to engineering tasks. Develop engineering solutions to replace obsolete components and support manufacturing and contract engineering of current and legacy parts. Create work instructions for production of parts and systems, resolve part quality issues, and recommend stocking to reduce costs and lead times. Document and update Spare Parts Leaflets (SPLs) and Technical Information Publications (TIPs), create engineering drawings, tooling, and technical documents for repair, installation, and maintenance. Participate in Change Notice reviews with Otis New Equipment division. Provide training to peers, mechanics, and field engineers. Qualifications BS in Mechanical Engineering. 15+ years of engineering experience. 5+ years hands‑on rotating equipment and motor troubleshooting experience (elevator preferred). Strong background in bearings, power transmission, and motors. Ability to perform engineering hand calculations (torque/HP, bearing life, sheave/belt forces, fits/tolerances). Experience leading technical projects from concept to sales release. Ability to prepare and present reports to senior leadership. Strong analytical and problem‑solving skills. Excellent organizational and time‑management skills. Self‑motivated, results‑driven, attention to detail. Ability to work independently and in teams, manage multiple projects concurrently. Knowledge of design and drafting practices, GDT/T, materials, and processes. Ability to travel 5‑10%. Preferred Qualifications Experience in the repair and manufacturing industry. Knowledge of elevator mechanical components, hydraulic and traction machines. Proficiency in PTC Creo and AutoCAD. Additional Comments Applicants must have authorization to work in the U.S. now and in the future without sponsorship. Benefits 401(k) plan with generous company match and automatic retirement contribution. Comprehensive medical, prescription drug, dental, and vision coverage. Three weeks paid vacation, paid holidays, and paid sick leave. Employee assistance and wellness incentive programs. Life insurance and disability coverage. Voluntary benefits (legal, pet, home, auto insurance). Generous birth/adoption and parental leave benefits, adoption assistance. Tuition reimbursement program. Performance bonus opportunities. Salary range: $116,000–$145,000 (may vary). Equal Opportunity Employer Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected class according to applicable law. #J-18808-Ljbffr Otis Elevator Co.