Sales Receptionist

When you work at Milan Laser Hair Removal, you don’t just have a job, you have a career. As the largest laser hair removal company in the nation, we take pride in offering opportunities across multiple disciplines, with room to grow. And, we do it in a fun, inclusive, and supportive environment. Whether you work in our customer care center, our headquarters, or at one of our 410+ clinics across the country, you can count on working alongside the best of the best in the industry. Our Culture The Milan Laser team is comprised of the most talented, hard-working, and fun-to-be-around folks in the industry. We take pride in being the largest laser hair removal company in the U.S., and our commitment to offering world-class customer service runs deep. At Milan Laser, we believe in recognizing employees for their contributions and celebrating our accomplishments along the way. Culture Clinic Manager Medical Provider Client Specialist Our Values Our core values govern the manner in which we work together, conduct our business and make decisions.

WOW CUSTOMERS

With world-class customer service In each other and follow through on commitments.

COLLABORATION

To build relationships and fuel innovation. In the service and products we provide.

RESPECT DIVERSITY

And treat each other with dignity.

POSITIVITY

And fun are encouraged and embraced.

PRIDE

In what we do and who we are. Do You Have The Milan Magic? We’re looking for people who are passionate about making a difference. Laser hair removal isn’t just about smooth skin. It’s about changing people’s lives by offering a transformative service in a supportive environment. We’re a growing company with excellent benefits, a progressive culture, and endless opportunities. Medical Professionals All procedures at Milan Laser are performed by highly-skilled medical professionals. If you crave a work‑life balance (we’re serious – no overnights and no holidays!) and the opportunity to make a real impact on the lives of others, check out our open medical positions now. Set the tone for happy clients, exciting sales, excellent customer service, and the opportunity to grow your own team at Milan Laser. Our clinic managers cultivate lasting relationships with clients, driving sales for the company and opportunities for you, like uncapped commissions and room for growth within the organization. Clinic Operations Our client specialists are among the most influential roles at Milan as they are the first friendly faces our clients meet at their initial appointments and help them become the most confident versions of themselves as they embark on their hair‑free journeys. The sky is the limit for client specialists — this role offers many opportunities for growth and internal promotions within Milan. Corporate Team Our corporate teams are expanding to meet the needs of our fast‑growing organization. Whether you’re a financial genius, a marketing maven, an HR expert, a facilities pro, a technology wizard, a client service guru, or a warehouse and packaging master, we have the career for you. Our corporate teams enjoy an open, collaborative work environment and a fast‑paced atmosphere. We want you to be happy, so we’re giving you comprehensive benefits that include competitive pay, paid vacation, off on major holidays and 401k options! Of course, we also offer health, dental, disability, and life insurance. Did we also mention free laser hair removal?

GENEROUS PTO

Full‑time employees have flexible schedules and generous PTO PLUS 7 holidays. Employees and their spouses receive free laser hair removal treatments. 401K 4% match of employee contributions. Contributions are immediately fully vested. Provides grants to employees with financial hardships. Thrive in a collaborative environment with casual dress code. Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers. That’s because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we guarantee our clients results for life with our exclusive Unlimited Package™. With 400+ locations throughout 38+ states and plans to expand into a national brand, this is a very exciting time to join the Milan Team! Pay: $18.00 an hour + Potential Monthly Bonus Status: Full-Time Clinic Hours: Mon-Thur 8:30am-6pm, Fri-Sat 7:30am-5pm Position Summary: With our continued growth and success, we are excited to hire a Sales Receptionist to be a part of our dynamic team in Ann Arbor (West), MI. As the Sales Receptionist, you will engage with clients to enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments. Assist medical staff with the maintenance of treatment rooms. Collaborate with the clinic team to achieve monthly sales goals. Complete clinic operational tasks on time. Some things our Client Sales Receptionist love about working at Milan: Free Laser Hair Removal Bonuses Awarded Every Month Strong Company‑led Lead Generation Responsibilities: Client Experience & Sales: Actively engage with the clinic team to promote a culture of collaboration and drive sales growth. Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction. Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty. Additionally, initiate conversations with clients about upsell opportunities and gather their feedback through reviews. Operational Support: Efficiently complete clinic operational tasks with minimal direction. Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records. Assist with cleaning the treatment rooms and help clients to their rooms. Other Duties: Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives Requirements: High school diploma or equivalent (e.g., GED) required Administrative and/or sales experience preferred Exceptional communication skills, both written and verbal required Ability to demonstrate initiative and work independently required Works well in a team environment required Ability to maintain highly confidential information required Ability to use a computer and sales software required Ability to display a passion for the aesthetics industry required Willingness to work 40 hours per week, including weekends and evenings as needed by the business required Benefits Include: Medical, dental, vision, disability and life insurance within 30 days Paid time off starting immediately Free laser hair removal for you and your spouse or legal partner Closed on 7 Major Holidays 401k retirement plan with vested employer match To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas. At Milan Laser Hair Removal, we're passionate about equity, inclusion, and diversity. We believe that a diverse team is essential for delivering excellent service and achieving health equity for our clients. We go beyond demographics, valuing the unique identities and experiences of our employees. Our commitment is to build a team that reflects the clients we serve. We're an equal opportunity employer, welcoming all qualified individuals, regardless of race, color, religion, gender, sexual orientation, and more. Milan Laser Hair Removal is dedicated to creating an inclusive, discrimination‑free workplace where everyone can thrive. ADA Statement Milan Laser Hair Removal complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io . #J-18808-Ljbffr Milan Laser